Customer Engagement & Sales Specialist

Job Description

Job Description

Description

**SKILLBRIDGE to FULL-TIME EMPLOYMENT OPPORTUNITY
We're looking for an exceptional person who wants more than just another job. Someone who's naturally outgoing, genuinely enjoys talking to people, and is excited about technology. Someone who wants to build meaningful relationships, make serious money, develop professionally, travel, and grow alongside a company with big plans.

This is a customer service position with significant sales opportunities and earning potential. You’ll be at the center of our customer experience, using cutting-edge AI technology to help us serve more customers, book more jobs, and grow our business.

We're looking for someone who wants to help build a company—not just work for one.
Key Responsibilities

Own the Customer Experience
• Deliver exceptional customer service through phone, text, and digital communication.
• Take ownership of customer relationships, questions, and service issues.
• Convert incoming customer inquiries into booked appointments.
• Coordinate scheduling and communication with our field technicians.
• Leverage advanced software and AI technology to efficiently manage up to 50 customer calls per day while maintaining an exceptional customer experience.

Drive Results & Generate Revenue
• Follow up on outstanding estimates and recover previously unsold opportunities.
• Help customers explore Solar, Battery, and EV Charging solutions.
• Identify opportunities for additional services and upgrades.
• Reengage existing customers and strengthen long-term relationships.

Leverage AI & Technology
• Use our best-in-class CRM and advanced AI technology to manage customer interactions and automate repetitive tasks.
• Help develop smarter systems for customer engagement, booking, and follow-up.
• Continuously find ways to improve efficiency, customer experience, and business performance.

Grow With the Company
• Participate in professional training, industry conferences, and business development events.
• Travel regularly for training, company meetings, and growth opportunities.
• Work closely with company leadership and gain exposure to strategic partnerships and expansion initiatives.
Who we are looking for?

We're looking for a personable, energetic professional who loves working with people and has the potential to grow into a future leader.

• Friendly & Outgoing: You genuinely enjoy talking to people, building relationships, and making every customer
interaction a positive experience.
• Exceptional Communicator: You’re warm, engaging, and confident on the phone, and you make people feel heard and valued.
• Tech-Forward: You’re excited about AI, automation, and learning new technology.
• Entrepreneurial: You take ownership, solve problems, and look for opportunities rather than waiting for instructions.
• Career-Minded & Leadership-Oriented: You’re looking to build a serious career, develop leadership skills, and
eventually take ownership of larger teams, systems, or business initiatives.
• Adventurous & Adaptable: You’re excited about travel, new experiences, and being part of a fast-moving organization.

Education & Qualifications
• Bachelor's degree strongly preferred, particularly in Business, Marketing, Communications, Technology, or a related field.
• Strong analytical, organizational, and problem-solving abilities.
• Demonstrated aptitude for technology, AI, and process improvement.
• Leadership potential and an interest in growing into greater responsibilities as the company expands.

You don’t need experience in Solar, Battery, or EV Charging. We’ll teach you the industry.

What we can’t teach is a genuine love for people, a strong work ethic, and the desire to grow.
Benefits

Compensation: Your Performance Determines Your Earnings

Annual Earning Potential: $75,000–$150,000+

Compensation package combines a guaranteed salary with substantial performance-based bonuses and uncapped
sales commissions.

We provide an established customer base, consistent opportunities, advanced technology, and the training and support needed to succeed.

Strong performers can earn six figures by combining exceptional customer service, sales results, and innovative
technology-driven improvements.

Your earning potential grows with your performance and the company's success.

Actual earnings vary based on individual and company performance. The advertised range represents potential total compensation, not guaranteed salary.

More Than a Job. A Career Opportunity.

We're a growing company with ambitious plans and substantial opportunities ahead.

You'll have access to:
• National Travel: Industry conferences, professional training, business development meetings, and company events.
Substantial business travel is part of this position.
• Executive Exposure: Opportunities to work alongside company leadership and participate in important business
initiatives.
• Cutting-Edge Technology: Advanced AI tools and systems that allow talented people to accomplish more.
• Career Advancement: Opportunities to grow into leadership and expanded responsibilities as the company scales.
• Flexibility & Autonomy: A results-oriented, hybrid work environment that rewards ownership, accountability, and
performance.
• Future Opportunities: Potential involvement in new markets, strategic partnerships, and expansion initiatives across the country.