Youth Workforce Manager

WHO WE ARE: The MassHire Metro North Workforce Board (MNWB) is a 501(c)(3) nonprofit organization that operates at the intersection of the public and nonprofit sectors, in a quasi-governmental capacity within the statewide MassHire system. Our mission is to develop partnerships, generate resources, and advocate for workforce solutions that result in a skilled workforce, prospering businesses, and equitable access to meaningful career pathways and quality employment for residents. The MNWB is one of 16 local Workforce Development Boards established in Massachusetts covering 20 cities and towns north of Boston. The functions of MNWB include the following: Addressing business’ workforce needs through strategic partnership building Coordinating local workforce activities with economic development strategies Developing industry-specific consortia focusing on strategic planning and implementation Establishing workforce development policy for the region Chartering career center operators and overseeing career centers Matching the needs of business for skilled employees with training opportunities in the area Assessing the effectiveness of the local workforce system Administering federal Workforce Innovation and Opportunity Act (WIOA) funds for the region MNWB is a fast-paced, collaborative environment where priorities can evolve in response to emerging workforce needs, funding opportunities, and partner priorities. Our work requires initiative, adaptability, sound judgment, and the ability to manage multiple priorities while maintaining attention to detail and follow-through. We value colleagues who take ownership of their work, communicate proactively, approach challenges with a solutions-oriented mindset, and contribute to shared goals across teams. MNWB’s core organizational values are: Collaboration, Respect, Reliability, and Ingenuity, and we have developed a culture blueprint that outlines how we live these values each and every day in the workplace. We seek to build an organization that utilizes these values as the foundation for moving our mission forward. For more information, please visit As a 501(c)(3) nonprofit organization that operates at the intersection of the public and nonprofit sectors, MNWB is funded through a mix of public and private funds. As such, all of MNWB’s positions are grant-funded and subject to the availability and continuation of grant funding. JOB TITLE: Youth Workforce Manager THE OPPORTUNITY: Reporting to the Deputy Director of Youth Workforce, the Youth Workforce Manager is an active member of MNWB’s Workforce Development team and supports youth workforce programming across the Metro North region. The Youth Workforce Manager supports the development and implementation of MNWB's regional youth workforce strategy, with a focus on expanding employer-driven career exploration, work-based learning, and employment opportunities for high school students and young adults. The position will also support the implementation of competitive grant-funded youth workforce initiatives that supplement MNWB’s core youth funding and expand opportunities for career exploration, internships, employment, and work-based learning. This position helps connect high school students and young adults to career exploration, workforce readiness, employment, internship, and work-based learning opportunities through strong partnerships with schools, youth providers, community organizations, and employers. This role will work across programs including, but not limited to, Connecting Activities, a grant funded by the Massachusetts Department of Elementary and Secondary Education, the Workforce Innovation and Opportunity Act (WIOA) Youth program, funded by the U.S. Department of Labor, and YouthWorks, funded by Commonwealth Corporation. The selected candidate will work to strengthen partnerships among schools, workforce providers, employers, and community organizations; increase access to coordinated youth workforce opportunities; and identify opportunities to braid resources and services across programs. This is a hybrid position. This position must have regular, in person presence in the Metro North region. We firmly believe in the benefits of in-person work and collaboration, while at the same time recognizing the benefits of remote work and flexibility, in order to live our values and meet our mission. MNWB’s flexible work arrangement policy structures this balance in order to realize the benefits of both in-person and virtual work. The selected candidate must have the ability to fulfill below requirements, which include: In-person days on-site at assigned schools and/or at MNWB’s office in Malden Center, averaging 2-3 times per week. Regular in-office days during onboarding. In-person meetings with community organizations, partners, and employers. In-person attendance at events such as job fairs, STEM Week, and graduations. In-person site visits and/or monitoring of internal and external training programs Any other meetings, events, etc. that the Supervisor/management deems necessary for in-person presence. Please note that this is the current position classification and, in alignment with our flexible work arrangement policy, may be subject to change. PRIMARY DUTIES AND RESPONSIBILITIES: Connecting Activities Transition Connecting Activities toward a more employer-driven, work-based learning model that expands access to career exploration, employer engagement, internships, job shadows, and other work-based learning opportunities. Travel to school partner sites to provide workforce readiness skills to high school students Work with youth to develop job preparation skills and provide workshops, such as labor market research, resume writing, and interviewing skills. Coordinate with schools to promote scheduled career events amongst students such as job fairs and career panels and support day-of logistics as needed. Develop and maintain strong partnerships with participating schools to identify student workforce needs. Collaborate with schools to identify groups of students who would benefit from specific employer, career exploration, internship, job shadow, or work-based learning opportunities. Coordinate employer engagement activities, including career panels, workplace tours, job shadows, internships, work-based learning experiences, and other career-connected learning opportunities. Implement grant-funded youth workforce initiatives that complement Connecting Activities and other core youth programs, including providing participant support and case management, coordinating internships and work-based learning opportunities, maintaining required documentation, and tracking participant outcomes in accordance with grant requirements. WIOA Youth Act as the primary liaison with assigned WIOA Youth providers to ensure enrollment, WIOA Youth program elements, case management, and placement services meet local, state, and federal requirements. Provide technical assistance to WIOA Youth providers to support high-quality programming. Enter WIOA Youth participant information, case notes, and placement information into the statewide database MOSES. Oversee program billing and invoicing to ensure timeliness and compliance with contract expenditures. In coordination with the Deputy Director of Youth Workforce, conduct virtual and in-person site visits to providers. Produce performance reports utilizing the information technology system (MOSES) which tracks all levels of customer activity for meeting performance standards for program evaluation and reporting across all WIOA Youth programs. YouthWorks Support coordination between YouthWorks and MNWB's broader youth workforce strategy, including identifying opportunities to align YouthWorks with Connecting Activities and WIOA Youth programming. Participate in annual YouthWorks provider monitoring activities, in coordination with the Deputy Director of Youth Workforce and appropriate MNWB staff. Identify opportunities for dual enrollment and coordinated services among YouthWorks, Connecting Activities, and WIOA Youth participants, where appropriate and allowable. Promote awareness of YouthWorks and other youth workforce opportunities among schools, employers, community organizations, and workforce partners. Employer & Work-Based Learning Partnerships Manage and cultivate partnerships with community groups and other stakeholders to advance strategic priorities of the Workforce Development team. Identify employer partners for job fairs, career panels, and youth employment and internship initiatives. Develop deep understanding of employer’s workforce needs and identify opportunities to align youth programming with high-demand occupations and career pathways Administrative Duties and Data Entry Maintain timely and accurate records, service notes, and entries in MNWB’s internal Salesforce database. Collect information from students about their jobs or internships and ensure information is entered accurately into Salesforce. Track, document, and report employer engagement activities into statewide MOSES database. Assist supervisor/team leader/management with projects as assigned. This job description is intended to be general and may be revised from time to time. At management’s discretion, the employee may be assigned different or additional duties from time to time.

The content is intended to describe the general nature and level of work being performed by persons assigned to this job. It is not intended to constitute an exhaustive list of all responsibilities and duties required. WHO WE’RE LOOKING FOR: Experience working with high school-aged youth and/or young adults in workforce development, career readiness, education, employment, internships, or work-based learning programs. Ability to develop and maintain relationships with employers, schools, community organizations, and workforce partners Strong project management skills, including the ability to coordinate multiple initiatives, manage timelines, organize events, track deliverables, and ensure follow-through across multiple partners. Ability to navigate a changing program environment, work across teams and organizations, and adapt to evolving priorities, funding requirements, and employer needs. Proficiency with Microsoft Office, including Excel, Word, and PowerPoint, and the ability to learn and maintain information in databases and program management systems. Excellent written and oral communication skills. Ability to engage respectfully and effectively with youth from diverse backgrounds and provide culturally responsive, trauma-informed support. Bi/Multi-lingual abilities, especially English and Spanish, Portuguese or Haitian-Creole. We encourage all individuals who align with our mission and bring relevant experience to apply, even if they do not meet every listed qualification. SALARY AND BENEFITS : Starting salary $67,512 - $73,941 per year. Excellent benefits including health care, dental, life insurance, short-term and long-term disability, 403(b) retirement plan, holiday, sick and vacation time, parental leave, and flexible work arrangements. AI Use in Applications:

Applicants who use artificial intelligence (AI) tools to assist with their application materials are encouraged to review MNWB’s AI Guidance Policy, available on our website at to understand our expectations for responsible AI use during the application process. No telephone calls please. Open until filled. ---- MassHire Metro North Workforce Board is an equal opportunity employer committed to a workplace free from discrimination and harassment. We are dedicated to creating an inclusive environment where all employees can thrive. External and internal applicants, as well as position incumbents, who are or become disabled as defined under the Americans with Disabilities Act or applicable state law, must be able to perform the essential functions of the job (including those listed above) either with or without reasonable accommodation. Reasonable accommodation, if any, will be determined by management in consultation with the employee on a case-by-case basis. This job description is intended to be general and may be revised from time to time. At management’s discretion, the employee may be assigned different or additional duties from time to time. The content is intended to describe the general nature and level of work being performed by persons assigned to this job. It is not intended to constitute an exhaustive list of all responsibilities and duties required. Employees who are or become disabled as defined under the Americans with Disabilities Act or applicable state law, must be able to perform the essential functions of the job (including those listed above) either with or without reasonable accommodation. Reasonable accommodation, if any, will be determined by management in consultation with the employee on a case-by-case basis.