Business Analyst

Business Analyst – Customer Service Professional Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Business Analyst. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business. Responsibilities and Scope Engage alongside business stakeholders in the evaluation of Wesco’s current systems and processes as an advocate for change that ensures delivery of established outcomes, best practice, and continued efficiencies. Build and maintain effective working relationships with key stakeholders by organizing and coordinating resources through assigned project lifecycles from conception through successful implementation. Understand how stakeholders are impacted by proposed changes and assist in bridging the knowledge gap between business needs and viable technological solutions. Elicit and confirm information about the current state, define the necessary future conditions, and synthesize relevant information into requirements and solution designs. Assist other team members by producing visual workflow diagrams, user stories, requirement documents, and solution designs to clearly define changes needed within the organization. Work cohesively with teams to plan and execute a complete project lifecycle, resulting in the delivery of reliable, value-adding work products that meet the business needs. Core Values Courage: Take ownership for issues and problems. Collaboration: Share knowledge and experience with others. Commitment: Focus on ensuring internal and external customer expectations are met in a timely way. What Incora Can Offer You An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first‑class brand‑new environment and the opportunity to become part of our Incora Story. Employee incentive programs – every employee is eligible. 8 paid holidays with 2 additional floating holidays for all full‑time employees. Full-Time Non‑Exempt employees receive up to 80 hours of vacation per year, increasing with length of service, plus a separate amount of sick time. Full-Time Exempt employees participate in Incora’s FlexTime policy and receive 80 hours of exempt sick time. Family‑friendly policies such as 2 weeks paid parental leave. Generous discount portal available exclusively to Incora employees via Perkspot. Employer‑paid group life insurance at 1× salary, STD, and LTD. Three (four for California) different health plans with competitive premiums for all full‑time permanent employees. 401(k) plan with company match. Career development support to help your career take off and become part of the Incora Story. Qualifications We are looking for candidates who have a strong background in business analysis, change management, and experience working with cross‑functional teams in a supply chain or aerospace environment. Demonstrated ability to produce clear documentation and visual designs, and a passion for exceeding customer expectations. Legal Notice We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation. Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission‑critical solutions that improve our world. #J-18808-Ljbffr