Retail / Spa Manager

Job Description

Job Description

BALLAST WAX · EUROPEAN WAX CENTER

Center Manager

4080 Washington Rd, McMurray, PA 15317 · In-Person · Full-Time · $53,000–$70,000/yr

THE OPPORTUNITY

You won't be managing a schedule. You'll be running a business.

As a Center Manager at European Wax Center, you own the full picture - team performance, guest experience, sales results, and culture. You're not executing someone else's playbook; you're building a center people are proud to work in and guests love coming back to.

We're Ballast Wax, a fast-growing multi-unit EWC franchisee. We believe great leadership is the difference between a center that survives and one that thrives. We invest in our managers, give you real autonomy, and back it up with structure, training, and a team that wants to see you win.

WHAT WE OFFER

Compensation & Bonuses

• $23–$25/hr base depending on experience
• Monthly performance bonuses: $500, $1,000, or $1,500
• Goals are realistic - our managers hit them
• Total potential: $53,000–$70,000 annually
• Commission on personal sales - rewarded for leading from the front

Growth & Career Path

• 30-60-90 day structured onboarding
• Mentorship from district leadership
• Clear path: Senior Center Manager → District Manager
• Ongoing training and professional development

Work-Life Balance

• 2 weeks PTO after first 90 days
• Consistent, predictable shift structure
• One weekend shift required (not both)

Benefits

• Medical insurance (55% employer contribution)
• 401(k) with employer match
• Access to EWC services
• Paid Time Off

WHAT YOU'LL OWN

Sales & Business Results

• Own revenue, package, and product goals - and know your numbers
• Coach your team on guest education and confident selling
• Analyze trends and build action plans to move the needle
• Drive traffic through local marketing and brand campaigns

Guest Experience

• Set the standard for every guest interaction - from first hello to farewell