Server - Ovation - Senior Living

Job Description

Job Description

Server (Memory Care / Assisted Living) - Omaha, NE

Shifts:  Part-time Available; Weekend Availability Needed

Location: Ovation Heartwood Preserve; 470 Maxwell Plz, Omaha, NE 68154

Pay Range:  $15 - $16 / hour

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Join our dining team where service means more than a meal — it means making someone’s day.

We are seeking a Dining Server who enjoys working with seniors and creating a welcoming, supportive dining experience. Candidates with prior assisted living, memory care, or senior care experience are strongly preferred. If you are patient, attentive, and enjoy building connections with older adults, we would love to meet you.

Job Summary

A Server in a memory care, assisted living and/or independent living facility is responsible for providing excellent dining service to residents, ensuring a positive and enjoyable meal experience. This includes tasks like taking orders, serving food and beverages, setting up and clearing tables, maintaining cleanliness, and providing attentive service to residents' needs. 

Essential Duties and Job Responsibilities

• Accurately recording and delivering meal and beverage orders from residents. 
• Promptly and courteously delivering food and beverages to residents, ensuring they are presented attractively. 
• Providing attentive and friendly service, checking on residents' needs during meals, and addressing any requests or concerns. 
• Assisting with setting up the dining room before meals, including table settings and condiments, and maintaining cleanliness throughout the meal service. 
• Clearing tables after meals and resetting them for the next service. 
• Taking and delivering room service orders to residents' apartments. 
• Being familiar with the menu and able to answer residents' questions about the food and any special dietary needs. 
• Interacting with residents and their guests in a professional and courteous manner, creating a positive and welcoming atmosphere. 
• Following all food safety and hygiene procedures, including proper food handling, storage, and sanitation practices. 
• Collaborating with other wait staff and kitchen staff to ensure smooth and efficient meal service. 
• Dispose of food and waste in accordance with established policies.
• Other duties assigned appropriate to the position.

Requirements

Requirements and Qualifications

• Knowledge of high standards of food service sanitation and safety at a level normally acquired through on-the-job training.
• Requires maintaining high standards of personal hygiene while working, including frequent hand washing and securing hair away from the face.
• Interpersonal skills necessary to establish effective relationships with department workers and with other departments.
• Skill and ability to learn to operate kitchen equipment.
• Must possess an active CPR/BLS Certification and always maintain certification during employment.
• Requires current Food Handlers card issued by local Health Department.
• Be knowledgeable of dietary practices and procedures, as well as related laws, regulations and pertaining to hospital and nursing home operation.
• Friendly, attentive, and professional demeanor with residents and guests. 

Benefits

At Ovation, we believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind—so you can focus on making a difference every day.  

Employees are Benefits-eligible at 30+ hours/week. Coverage begins the 1st of the month following hire  

• Medical, Dental & Vision Coverage – Regence medical plans (PPO & HDHP), Delta Dental (with orthodontia), and VSP vision

• Employee Assistance Program (EAP) – Free, confidential support for mental health, stress, family needs & work/life balance (Canopy)
• Paid Time Off (PTO) – Flexible PTO program combining vacation, sick, and holiday time
• Paid Holidays – Six recognized holidays, with premium pay for eligible hourly employees
• 401(k) Retirement Plan – Available after 90 days, with discretionary employer match
• Health Savings Account (HSA) – Employer contributes up to $600/year for HDHP participants
• Flexible Spending Accounts (FSA) – Medical, Limited, Dependent Care, and Commuter options
• Supplemental Insurance Options – Accident, Critical Illness, Hospital Indemnity, Life & Disability (Sun Life)
• Legal Insurance – Affordable access to legal support for common life needs
• Pet Insurance – Discounted plans through Wishbone
• Employee Discounts – Savings on travel, entertainment, electronics, fitness & more (Tickets at Work)
• #OHP