Front Desk Agent/Bartender

divh2Front Desk Agent/Bartender/h2pApply your passion for mixology and your attentive personality to create memorable guest experiences! As a Front Desk Agent/Bartender, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. Your role is to ensure our guests enjoy a quality food and beverage experience that will allow them to lift their glass and cheers to a successful stay. Your ability to operate in a fast paced environment while engaging in meaningful conversation with our guests will support our mission of building guest loyalty./ppWe offer eligible employees a number of benefits to enhance their health and well-being:/pulliGroup insurance, including medical, dental, vision and company-paid life insurance./liliPaid time off/liliCompany-matched 401(k) plan/liliVoluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account/liliLife enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!/liliGet paid daily/li/ulpResponsibilities:/pulliEnsure that all guests receive a friendly, efficient and error-free check-in and check-out experience./liliHandle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met./liliAnswer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay./liliDemonstrate proper phone etiquette including transferring calls, taking messages and making reservations./liliFollow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts./liliSupport the goals of the hotel through teamwork and collaboration with all departments./liliServe guests in the bar attentively and efficiently./liliMix ingredients to prepare cocktails and other drinks. Serve wine, beer and non-alcoholic beverages. Serve food prepared in the restaurant as needed./liliOffer both flexibility and creativity to meet guest requests./liliComplete guest orders and accurately collect payments./liliClean and wash bar ware, utensils and bar area. Restock and prep bar items as needed./liliAssist with quality, cleanliness and organization of the bar, restaurant and kitchen./liliAssist with inventory, ordering and receiving of all food and beverage items./li/ulpQualifications:/ppPrevious customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. You must be able to obtain a Food Handlers Permit and Alcohol Servers Permit. Applicants must be available to work evenings, weekends and holidays./p/div