Associate Director

Associate Director Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! The Associate Director provides clinical finance and administration leadership for the Department of Psychiatry, with reporting to the Director of Clinical Administration. This position will be part of the Integrated Business Operations that support the Departments of Psychiatry, Pediatrics and the Child Study Center. The AD supports the Vice Chief of Psychiatry and Behavioral Health for YNHH and will manage a $62M annual clinical operation budget which includes oversight of patient care revenue, clinical contracts, and medical director support. The AD is responsible for ensuring the administrative and financial stability of the clinical mission for the department, including financial and strategic planning, faculty recruitment, compensation, and tracking provider productivity. This position will manage and support a team that supports clinical finance and administration and will provide training, guidance, and career development. The AD will work and collaborate in a multi-entity environment including YSM, YNHH, and the state with agility and ability to apply critical thinking, synthesize relevant information, and make recommendations for opportunities within psychiatry clinical operations. The Associate Director ensures that faculty, students, and staff receive high-quality administrative support in a manner compliant with University policies and procedures. This role leverages available resources to advance the unit's and University's mission. The Associate Director enables faculty and program leadership to focus on their primary activities by managing financial and administrative support services, assessing and addressing operational challenges, and strengthening the interface between unit needs and service provider activities. Responsibilities include managing budgets, conducting performance reviews, supporting new initiatives, and facilitating communication across departments. Required Skills and Abilities: Well-developed managerial, decision-making, planning, organizational, problem-resolution, and leadership skills with the ability to inspire a high level of commitment and performance. Excellent written and oral communication skills, with the ability to adapt communication styles and negotiate skillfully to address the needs of individuals at all levels within the University. Demonstrated ability to manage relationships, influence outcomes, and work effectively in a complex organization. Strong financial reporting and quantitative skills, with the ability to create and analyze financial reports, budgets, and forecasts using tools such as Excel and database management systems. Solid understanding of internal control concepts and the implementation of internal control systems in a complex business environment, with the ability to anticipate and manage change proactively. Demonstrated leadership, project management, and financial experience. Demonstrated experience with managing staff and working with various reporting levels. Proven ability to manage time and resources effectively, measure and monitor progress, and redirect efforts as needed. Preferred Skills and Abilities: Understanding of Yale's Financial and Administrative systems, including Workday and YBT, and familiarity with university policies and procedures. Experience in sponsored awards research environment or finance administration within an academic or highly regulated setting, with knowledge of federal, state, and sponsor regulations. Principal Responsibilities: Administrative Services Manager: Provides efficient and effective delivery and integration of administrative services (academic, financial, research and/or clinical) for which (s)he is accountable. Serves as the unit's point of contact to/from service providers (e.g. Facilities, HR, IT, Procurement, Student Services, Faculty Affairs), ensuring providers are apprised of unit needs and relevant information, acting where needed. Monitors the adequacy of service delivered by outside providers. Escalates issues/concerns related to administrative and operational services to the LA. Financial Analyst and Manager: Partners with the LA to build financial plans for the unit. Provides comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit's financial resources, e.g. performance against budget. Recommends adjustments; acts as appropriate. Oversees daily financial monitoring and authorizes transactions per policy. Provides support to unit's Dean/Director/Chair for financial inquiries. Identifies available financial resources (current/future) and recommends how to deploy efficiently to support unit objectives. Prepares all funds budgets including gathering historical information, providing analysis and quality control. Helps the unit, including faculty, research and analyze funding challenges and opportunities and presents possible options with LA. Risk Manager: Implements/maintains strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures and external regulatory requirements. Takes corrective action to protect Yale's assets, resources, information and reputation. Identifies, communicates, and addresses issues/concerns in a timely manner. Ensures all faculty and staff are knowledgeable of the regulations, policies, procedures and Yale requirements as they pertain to their scope of activity. Escalates issues to the LA as appropriate. University Citizen: Connects the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities. Engages in initiatives generated by the LA and the University. Represents unit needs, challenges, and opportunities at the LA and/or University level. Creates opportunities to enhance the image and value of the unit. Shares knowledge and best practices with others. Talent Manager and Developer: Utilizes effective practices for attracting, retaining, and developing high quality Business Office talent and other unit non-faculty personnel as assigned. Works with HR partners to participate in selection, performance management and career development processes, as well as to address employee relations issues in line with University guidelines and contractual agreements. Partners with the LA in the assessment of current unit non-faculty personnel and future talent needs. Makes recommendations for the movement of administrative talent and the development of Bus. Ops. staff. Cultivates a diversity of backgrounds and perspectives in the unit. Strategic Resource: Partners with the LA (and, when appropriate, with the Dean/Director/Chair) to shape the unit's administrative and operational priorities and support strategic planning process. Translates unit strategy into actions. Recommends resources needed to achieve short and long-term goals; identifies any factors that may impact the unit's ability to successfully meet its mission and goals. Assesses level of financial and non-financial resources available to achieve the unit's goals, e.g., funding, space, technology, staff capabilities and capacity. Recognizes and raises potential issues, ideas and solutions to LA. May perform other duties as assigned. Required Education and Experience: Minimum of a Bachelor's Degree and five years of related work experience including demonstrated leadership, project management and/or supervisory experience; or an equivalent combination of education and experience. #J-18808-Ljbffr