Program Manager

Program Manager

Permanent Full Time
Location: 5 Days onsite in Dallas, TX

Key Responsibilities

• Drive execution from development readiness through live deployment
• Own end-to-end DPDSA coordination activities
• Create executive-ready PowerPoint walkthroughs and presentations
• Complete Quickbase submissions and secure leadership approvals
• Serve as the Mass Market speaker in PMO-hosted DPDSA forums
• Provide deployment timeline inputs and execution updates
• Maintain process flows and onboarding guides
• Ensure deployments meet governance and data-restriction requirements
• Function as a central command point for Mass Market documentation and tracking
• Own and update Mass Market Excel and PowerPoint artifacts
• Maintain visibility into outstanding work and priority group completion
• Coordinate approved profiles for production readiness
• Maintain and manage request trackers
• Support issue validation and cross-functional coordination
• Drive clarity and follow-through in a fast-paced environment

Team Environment

• Telecommunications-focused enterprise environment
• PMO-driven deployment and governance processes
• Highly cross-functional collaboration across teams and stakeholders
• Fast-paced execution and operations environment
• Focus on deployment coordination, tracking, and operational readiness

Required Skills

• Strong Program Management and coordination experience
• Advanced PowerPoint presentation skills
• Strong Microsoft Excel skills
• Exceptional organizational and listening abilities
• Ability to challenge assumptions and drive clarity
• Strong stakeholder communication and collaboration skills
• Experience managing tracking, reporting, and deployment readiness
• Ability to work in fast-moving, ambiguous environments
• Strong follow-through and execution mindset
• Experience supporting governance and compliance activities

Preferred / Nice-to-Have Skills

• Telecommunications industry experience
• Experience with PMO governance frameworks
• Experience with Quickbase or similar workflow tools
• Deployment management and operational readiness experience
• Experience managing enterprise tracking and reporting artifacts

Soft Skills

• Excellent communication and presentation skills
• Strong leadership and stakeholder management abilities
• Strong organizational and multitasking skills
• Problem-solving and analytical mindset
• Ability to work under pressure in fast-paced environments
• Strong collaboration and coordination abilities
• High attention to detail

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Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.