Commercial Director

Job Title: Commercial Director

Location: On Site - Torrington, Connecticut, United States

Salary: $100,000-$115,000

Skills: commercial lines, leadership, P&C, agency experience, carrier experience

About the Insurance Company / The Opportunity:

Join an established organization in the insurance industry where your commercial lines expertise will help drive exceptional client service and operational performance. As Commercial Director, you will lead a specialized team, oversee servicing and remarketing activities, and bring together valuable agency and carrier perspectives. This on-site leadership opportunity offers the chance to shape department strategy while supporting the continued growth and effectiveness of a high-performing team in Torrington, Connecticut.

Responsibilities:

• Lead and manage a commercial lines department of approximately six to seven professionals.
• Oversee day-to-day servicing activities to ensure responsive, accurate, and high-quality client support.
• Direct commercial lines remarketing efforts, including reviewing coverage needs and evaluating market options.
• Provide guidance, coaching, and performance management to department team members.
• Leverage both carrier and agency experience to strengthen workflows, client relationships, and placement strategies.
• Collaborate with internal stakeholders and senior leadership on departmental priorities and business objectives.
• Maintain strong knowledge of commercial property and casualty products, markets, and service standards.

Must-Have Skills:

• Approximately 15 years of combined carrier and agency experience.
• Extensive experience handling commercial lines insurance exclusively.
• Strong knowledge of commercial property and casualty insurance.
• Proven leadership experience managing and developing a team.
• Hands-on experience overseeing commercial servicing and remarketing activities.
• Demonstrated ability to work effectively in both agency and carrier environments.
• Commercial Insurance Consultant (CIC) designation.

Nice-to-Have Skills:

• Willingness to pursue the Chartered Property Casualty Underwriter (CPCU) designation.
• Experience improving departmental processes and operational efficiency.
• Strong communication and relationship-management skills.
• Experience partnering with senior leadership on commercial insurance strategy.
• Ability to work successfully in an on-site team environment.