Personal Banker I

Personal Banker – Responsibilities Ask personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that will meet their needs. Individually create and manage a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross‑selling home equity loans and lines of credit, unsecured personal loans, auto loans and mortgage referrals. Create sales opportunities and grow the bank's customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing. Learn processes such as transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards. Challenge your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing an unparalleled customer experience. Other duties as assigned. Qualifications High school diploma or equivalent. Two years of retail banking sales experience or other relevant experience. Reliable transportation and ability to work branch hours, including weekends and some evenings. Ability to obtain an NMLS registration within 90 days. Ability to learn products, services, and procedures quickly and accurately. Basic math skills and ability to problem solve while operating within established risk parameters/tolerances. Demonstrated ability to make personal connections, engage and educate customers, ask open‑ended questions, and listen to establish trust and build lasting relationships. Strong business development capabilities for proactively growing your own personal book of business by successfully using campaign offers, prospecting leads, service‑to‑sales conversations and leveraging centers of influence for referrals. Thrive in a high‑energy, sales‑driven team, and use daily coaching and feedback to polish sales outcomes. Use expert product knowledge and conversation skills to build upon customers' needs and make a true difference in their financial lives. Communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes. Demonstrate attention to detail whether completing documents or explaining features and benefits. Enjoy coaching others as a sales mentor. Bonus College degree or military equivalent (strongly preferred). Bilingual. Compensation Compensation Range: $38,916 – $57,244. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job‑related factors. Equal Employment Opportunity UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. #J-18808-Ljbffr UMB Financial Corporation