Epic Willow Inpatient Analyst

Certified Epic Willow Analyst Replies within 24 hours Job Title: Certified Epic Willow Analyst Work Type: 100% remote Work Duration: 1 Year Contract

TOP HARD SKILLS

Must have Epic Willow Certification Epic Willow Inpatient Build & Configuration (4+ years) Inpatient Pharmacy Operations / CPOE Workflow Knowledge (4+ years) Application Support Operations & SLA Management (4+ years)

NICE-TO-HAVES

Additional Epic Certifications (Ambulatory, Home Infusion, Bugsy) Offshore Team Coordination Experience Healthcare IT Consulting or Large Health System Background Pharmacy automation integration (dispensing cabinets, robot interfaces)

DISQUALIFIERS

Missing active, current Epic Willow Inpatient certification. Less than 4 years of experience in Epic application management. Position Overview We are seeking a skilled and experienced Epic Willow Inpatient Analyst to join our Healthcare IT team. This role serves as a subject matter expert (SME) for inpatient pharmacy application workflows and configurations, supporting the delivery of high-quality Epic EHR solutions in a dynamic healthcare environment. The successful candidate will bring 4+ years of experience in Epic application management, with a strong track record in day-to-day operations, client stakeholder engagement, and collaboration with cross-functional and offshore teams. Day-to-Day Responsibilities Act as the primary subject matter expert (SME) for Epic Willow Inpatient application workflows and configurations. Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. Monitor and manage error queues, label and printer issues, and pharmacy automation interfaces. Troubleshoot and resolve issues with dispensing cabinet/robot interfaces, including ID mapping, and perform root cause analysis on application issues. Build and maintain inpatient pharmacy configurations within the Epic EHR environment, including medication order sets, formulary setup, dose checking rules, NDC billing builds, pharmacy charge maps, and 340b billing workflows. Develop and maintain BPA/OPA alert builds to support clinical decision-making, manage medication loads (Medispan), and support medication build activities (IV mixtures, compounding, and repackaging). Serve as a liaison with client stakeholders (hospital pharmacists, pharmacy operations, nurses, and physicians) and coordinate activities across Accenture, software vendors, and offshore support teams. Maintain comprehensive system documentation (workflows, build specifications, testing protocols) and ensure compliance with HIPAA, data governance, and medication safety standards. InterAction24