Senior Customer Service Representative

Tailored Brands - 4531 South Laburnum Avenue, #720 - Responsibilities: Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end of shift drawer counts, following all standard operating procedures for handling customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents; Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.; Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas; Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements