Administrative Assistant

Job Description

Job Description

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development Wellness resources Donation matching Free uniforms Health insurance Relocation bonus Tuition assistance Experienced Dental Administrative Assistant A Lifetime of Smiles is seeking an experienced Dental Administrative Assistant to join our team. Candidates must have previous dental administrative experience and be comfortable working in a fast-paced, patient-focused dental practice. This role is ideal for someone who is confident communicating with patients, managing schedules, discussing treatment and financial arrangements, and handling the day-to-day responsibilities of a busy dental office. We are looking for someone who understands the administrative side of dentistry and can provide a professional, welcoming experience from the first phone call through treatment and follow-up. For over 26 years, A Lifetime of Smiles has provided award-winning dental care to our community. Our full-service practice offers preventative, cosmetic, restorative, and surgical dentistry in a modern, patient-focused environment. We take pride in delivering exceptional care and creating a welcoming experience for every patient who walks through our doors. Our administrative team plays a critical role in supporting patient care, coordinating schedules, communicating treatment needs, and ensuring every patient interaction reflects the high standards of our practice. Please note: Previous dental administrative experience is required for this position. This role requires daily communication with patients regarding scheduling, treatment recommendations, insurance benefits, financial arrangements, and payments. Candidates must be comfortable having these conversations professionally and confidently both in person and over the phone. Key Responsibilities Professionally answer and manage incoming patient phone calls Welcome patients and provide a polished, positive experience Coordinate appointments and manage busy provider schedules Communicate clearly with patients regarding recommended treatment and next steps Assist with treatment coordination and scheduling Collect payments and confidently review financial arrangements with patients Assist patients with dental insurance questions and benefit coordination Maintain accurate patient records and documentation Coordinate with doctors, clinical team members, and fellow Administrative Assistants to support daily operations Manage multiple priorities while maintaining professionalism and attention to detail Uphold HIPAA standards and maintain patient confidentiality Experience We're Looking For Previous dental administrative experience required Experience working with dental scheduling, patient accounts, insurance benefits, and treatment coordination Experience communicating with patients regarding treatment, scheduling, financial arrangements, and payments Strong professional phone etiquette and interpersonal communication skills Confidence handling financial conversations professionally and respectfully Ability to manage multiple provider schedules and competing priorities in a busy dental practice Strong attention to detail, organization, and follow-through Comfortable working with dental practice management software and digital systems Professional, dependable, and team-oriented approach to work Why Join A Lifetime of Smiles Established and respected private dental practice serving our community for over 26 years Supportive leadership and collaborative team culture Modern facility with advanced dental technology Competitive compensation and benefits 401(k) match Paid time off No weekends Opportunities for continued professional growth and advancement within the practice