Technical Implementation Consultant

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY

Q2 is seeking an Implementation Engineer to join Q2’s Risk & Fraud Management Continuous Delivery team, responsible for leading complex financial institution transformation initiatives, including mergers, acquisitions, core conversions, and platform migrations. This role is critical to ensuring seamless client transitions during high-impact events where precision, coordination, and execution are essential to success The Implementation Engineer will design, configure, and implement Q2’sRisk & Fraud Management solutions to align with each client’s unique business and technical requirements. Working across highly customizable platforms, this role partners closely with project managers, internal teams, and clients to ensure all configurations, integrations, and data mappings are executed with precision and meet critical conversion timelines. This role requires a highly detail-oriented, process-driven individual who thrives in a fast-paced, deadline-driven environment. The ideal candidate is a proactive self-starter with strong problem-solving and communication skills, capable of working both independently and collaboratively while interfacing directly with clients to troubleshoot issues and ensure successful delivery throughout the project lifecycle. This position is based in our Implementation Solution Center in Austin and does not require travel. RESPONSIBILITIES • Partner with clients and internal teams to understand business requirements and direct the configuration duties • Develop and perform quality assurance check points within your team to ensure quality and timely delivery • Take ownership of your team’s business results by developing and leading training and execution plans • Monitors and impacts key metrics and efficiencies • Problem-solve routine to complex issues • Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions • Provide Level 2 and 3 support to other team members • Create and implement tools that increase quality, security and productivity • Track status and provide updates in relation to overall implementation process • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to • Work closely with Development and other teams to ensure client satisfaction and on-time delivery EXPERIENCE AND KNOWLEDGE • Typically requires a bachelor’s Degree in related field and 5-7 years of experience • Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging • Operating System, Hardware configuration and Network troubleshooting skills required with packet analysis valued • Configuration and deployment experience with Web Services • Some knowledge of HTML helpful • Data migration experience a plus • VMware experience valuable • Experience with Python and other scripting languages • Familiarity with iOS and Android mobile applications platforms helpful • Strong troubleshooting, diagnostic and analytical skills. • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment • A relentlessly positive disposition • Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion. • Ability to train individuals 1-on-1 and in a classroom environment • The ability to remain calm, diplomatic, and cooperative under stressful conditions • Strong written and oral communication skills including communication of technical concepts to non-technical individuals • Financial Services and Enterprise Software experience beneficial but not required This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements #J-18808-Ljbffr Dormont Manufacturing Co