Automotive Service BDC Agent - Nicholasville Chrysler Dodge Jeep Ram

Job Description

Job Description

At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at MAP Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are looking for an automotive business development center/scheduling agent for IMMEDIATE HIRE for our Chrysler Dodge Jeep and Ram dealership in Nicholasville, Ky. Previous automotive dealership experience required, CDJR experience preferred. 

What We Offer

• Medical, Dental, Vision and Disability
• 401K Plan
• Paid time off and vacation
• Paid Training
• Employee vehicle purchase plans
• Long term job security
• Saturday Lunches

Responsibilities

• Answering incoming phone calls and online enquiries.
• Logging customer details and comments in our system.
• Scheduling appointments and following up with any "no show" customers.
• Maintaining thorough, up-to-date knowledge of our products.
• Greeting and assisting walk-in customers and treating all clientele with courtesy and respect.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure they are happy with our service.
• Ensuring potential customers are aware of any promotions.
• Assisting with various other tasks at the dealership.

Qualifications

• Previous automotive experience preferred
• Good written and verbal communication skills.
• Highly organized, with an ability to learn quickly.
• Proficient with Microsoft Office software and the internet.
• Professional and personable demeanor.