Veterinary Receptionist - Cambridge, MD

Bayside Animal Hospital Is Hiring a Veterinary Receptionist!Position DetailsRole: Veterinary ReceptionistStatus: Part-timeSalary: Negotiable and based on experienceSchedule: Monday-Thursday. Rotating Fridays.Benefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discountsProfessional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowanceLifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance ProgramLooking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?Our Veterinary Receptionists are often the first point of contact clients have with our hospital, and we know just how important that role is. We're looking for a compassionate, organized, and customer-focused Veterinary Receptionist / Customer Service Representative to join our team and help create a welcoming, professional, and supportive experience for every client and patient who walks through our doors.This role is perfect for someone who thrives in a fast-paced environment, enjoys helping both people and pets, and values teamwork, communication, and exceptional client service. As an essential member of our veterinary team, you'll help support daily hospital operations while building meaningful relationships with clients and their pets.Why Our Veterinary Receptionists Love Working HereSupportive and collaborative team environmentOpportunities to continue learning and growing within veterinary medicineMeaningful work helping pets and the people who love themA positive workplace culture built around teamwork and compassionExposure to a fast-paced and rewarding clinical environmentLeadership that values professionalism, empathy, and work-life balanceWhat You'll DoWelcome clients and patients with warmth, professionalism, and compassionAnswer phones and handle calls efficiently using a multi-line phone systemSchedule appointments and help maintain an effective daily scheduleReceive, relay, and document client communication through phone, email, text, and faxProcess invoices and accurately handle payment transactionsMaintain accurate client and patient information within Cornerstone and DemandForceAssist with patient admissions, discharges, and client educationCommunicate doctor recommendations clearly and empathetically to clientsSupport front desk organization, cleanliness, and overall hospital workflowHelp maintain a positive and respectful reception environment for clients and team members alikeWhat Our Veterinary Receptionists BringPrevious receptionist or customer service experience requiredVeterinary hospital experience preferredStrong communication and client service skillsComfortable using multiple computer platforms and communication toolsAbility to multitask and stay organized in a busy environmentPositive, flexible, and team-oriented attitudeCompassion for animals and the people who care for themAbility to remain calm and professional during stressful situationsStrong attention to detail and willingness to continue learning veterinary terminology and proceduresThe Extras You'll Actually FeelA team that genuinely supports and respects one anotherOpportunities to grow your knowledge and skills within veterinary medicineA workplace culture focused on compassion, communication, and teamworkMeaningful client relationships and rewarding patient care experiencesA fast-paced environment where every day brings something newBenefits You Can't BeatFinancial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you're looking for a rewarding Veterinary Receptionist role where your compassion, communication skills, and teamwork truly matter, we'd love to meet you. Apply today and become an important part of a team dedicated to exceptional patient care and client service!Diversity, equity, and inclusion are core values at Bayside Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.