Clinic/Practice Assistant, Gastroenterology

Clinic/Practice Assistant - Gastroenterology

Brigham and Women's Harbor Medical Associates is seeking a full-time Clinic/Practice Assistant to join our Gastroenterology team in Braintree. In this role, you'll be part of an in-office call center team that plays a key role in keeping daily practice operations running smoothly while helping patients navigate scheduling, questions, and next steps with confidence.

This is a full-time, 40-hour, on-site position located at Brigham and Women's Harbor Medical Associates, 1681 Washington Street, Braintree, MA 02184. The anticipated schedule is Monday through Friday, 8:30 a.m.5:00 p.m.

What We're Looking For

• High school diploma or equivalent required.
• Two to three years of office experience required.
• Certified Medical Administrative Assistant (CMAA) preferred.
• Strong customer service skills and a professional, helpful communication style.
• Ability to manage phone calls, scheduling needs, patient messages, and competing priorities in a busy outpatient practice setting.
• Strong organization, attention to detail, and comfort working with scheduling, registration, billing, and medical record systems.
• A collaborative approach and willingness to cross-train with front desk operations to support the needs of the team.

If you enjoy being part of a supportive team, keeping details organized, and helping patients receive timely, professional service, we encourage you to apply and bring your skills to our Gastroenterology practice in Braintree.

MGH Institute of Health Professions