NOC Technician

Glow Networks

Summary/Objective: Glow Networks is currently seeking Tier 1 Network Operations Center Technicians to support optical network communications, monitoring, support, diagnosis, resolution and coordination with specialized support groups. As a NOC Technician, you will use several network monitoring tools to ensure the viability of the client's network, while responding to a variety of hardware and software issues. You will be responsible for monitoring and responding to optical network alarms. Candidates with experience working with telecommunications network equipment will be given priority.

Essential Functions:

Monitor and respond to optical network alarms
Collect data on optical and IP network elements and input to regularly scheduled reports
Review MOPS to understand customer equipment maintenance procedures
Open bridges during scheduled and unscheduled maintenance activities
Open trouble tickets and thoroughly document system faults and troubleshooting steps
Escalate to Tier 2 for attention and resolution; track and document problem resolution
Use effective written and verbal communication in order to resolve complex system problems

Job Role:

PSE will meet remotely the identified, assigned VZ NOC engineers to review alarms, review questions, provide guidance to them on how to resolve their issues. Assist as needed. "Meet remotely" is defined as 2 Teams meetings per week on Tuesday and Thursday mornings at 9am EST.
On demand support request (i.e. circuit rerouting assistance, etc.) is scheduled as best effort through the VZ PM.
Assigned PSE to travel to Cary once every 3 weeks - Travel in Tuesday morning, depart Thursday afternoon - to work with assigned 2 VZ NOC engineers face to face.
Once a permanent resource is hired (Cary, NC based), the assigned PSE trains the new hire and will integrate the new hire into the NOC environment.
Assigned PSE oversees/trains/assists/evaluates the new hire and the 2 assigned VZ NOC Engineers with duties below.
Continue to meet remotely with 2 identified, assigned VZ NOC engineers to review alarms, review questions, provide guidance to them on how to resolve their issues. Assist as needed. "Meet remotely" is defined as 2 Teams meetings on Tuesday and Thursday mornings at 9am EST.
On demand support request (i.e. circuit rerouting assistance, etc.) is still scheduled as best effort through VZ PM.

Other Functions :

Troubleshoot faults on in-service and/or out-of-service optical network elements
Develop a working knowledge of IP networking, routers, switches, etc.
Use network monitoring tools such as Solarwinds and alarm browsers to monitor networks.
Understanding of essential programming structures and data types.
Use MS Office suite, especially Word and Excel, proprietary software for creation of reports.

Required Education/Experience and Competencies:

Superior, verbal and written, English language comm skills are required.
Self-sufficient, able to troubleshoot optical networking problems.
Exhibit a "can-do" attitude towards solving network problems.
Ability to multitask and juggle several complex issues.
One to Five years' experience in network operations support is desired.
Experience working with ISP's and Carriers is desired.
Vocational Network Technician Training is desired.
Two years' experience with Telecommunications, DWDM and/or SONET optical networking equipment in a NOC or field technician capacity is desired.
Must study, learn and demonstrate a good understanding of DWDM, SONET, Optical Mesh Networking.
Study of Infinera, Cisco, ALU or other optical network elements is required.
Must master NOC procedures, fault isolation, and service restoration techniques.
CCNA or CCENT, A+, Network+, etc., is a bonus.
Follow trouble-shooting procedures to isolate and correct network faults.
Understand the use of single mode and multi-mode fiber, and various connector types.
Experience with DTN, DTN-X, FLEX, G-42 is must

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the NOC Technician in Dallas, TX vacancy

Traffic Signal Technician
$30 - $37 per hour
...communities stay connected. We are a global leader in intelligent traffic solutions, and we’re inviting experienced Traffic Signal Technicians to help us create and sustain innovation that keeps cities moving safely and efficiently. If you take pride in your craft, value...
Night shift
Hourly pay
Relocation package
Weekend work
Yunex Traffic Austin
Sunnyvale, TX
13 days ago
Data Center Technician - US - Syracuse - On-site
About The Role We are seeking an experienced Data Center Technician for freelance/contract work in Syracuse, US . This is an on‑site position... ...work with photos and detailed notes Coordinate with remote NOC and client teams Qualifications 2+ years data center or IT...
Night shift
Contract work
Freelance
Remote work
Flexible hours
Reboot Monkey
Syracuse, NY
3 days ago
Maintenance Technician 3
...customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed... ...with various other groups including Design, construction, ISP, NOC/ROC to resolve escalated issues and identify areas of improvement...
Night shift
Local area
Optimum Corp
Balch Springs, TX
2 days ago
Unit Technician - ED Observation
...families and others to effectively service unit staff and customers by providing a permanent information resource within the unit. Unit Technicians perform phlebotomy skills, drawing labs and preparing these for testing. Minimum Specifications Education Must have...
Night shift
Permanent employment
Flexible hours
Shift work
Parkland Health and Hospital System
Dallas, TX
1 day ago
Senior Supply Chain Distribution Technician
Location: Parkland: LL BLK 400 Work schedule: This is a Full-time night shift position. PRIMARY PURPOSE Responsible for ensuring all needed supplies and equipment are ready and available to meet the needs of the areas supported. Maintain appropriate on-hand supply...
Night shift
Full time
Parkland Health and Hospital System
Dallas, TX
1 day ago
Monitor Technician
Location: Acute Care Hospital Tower Location: 8th/9th Floor Med/Surg Schedule: Fulltime Day Nights, 7p-7a Primary Purpose: Performs concurrent monitoring of patients on telemetry and event monitors to assist in the early identification of cardiac arrhythmias...
Night shift
Full time
Parkland Health and Hospital System
Dallas, TX
1 day ago
Regional Water Operations & Training Technician
...wastewater operations professional to cover vacations and absences across multiple facilities. The role includes training local technicians, ensuring regulatory compliance, performing lab testing, and assisting with new account start-ups. The position requires travel,...
Night shift
Local area
Day shift
Veolia
Dallas, TX
2 days ago
Telemetry Technician
...Parkland Health is seeking a Telemetry/EKG Monitoring Technician to perform concurrent monitoring of patients on telemetry and event monitors, aiding early identification of cardiac arrhythmias. The role requires completion of a Medical Assistant course with EKG or six...
Night shift
Full time
Parkland Health
Dallas, TX
4 days ago
Auto Body Technician
$65k
...ICIMS Posted Min Pay Rate USD $65,000.00/Yr. Posted Max Pay Rate USD $178,920.00/Yr. ID 2026-21994 Category Body Technician Position Type Regular Full-Time Location : Postal Code 75062 Location : Address 3910 W. Airport Freeway Remote...
Minimum wage
Full time
Apprenticeship
Local area
Remote work
Crash Champions
Irving, TX
1 day ago
Sanitation Technician - 3rd Shift
...Byrne is seeking a Sanitation Technician to uphold cleanliness standards inside and outside the warehouse that ships, receives and stores dairy and non-dairy products. The position features a 3rd shift from 10pm to 6:30am with emphasis on safe equipment operation and...
Night shift
Shift work
Byrne1933
Syracuse, NY
1 day ago
Field Service Representative
...degree in Electrical Engineering or Experience: Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician’s Mate or Experience: Electrical start-up and testing experience including: circuit breakers,...
Night shift
Full time
Apprenticeship
Monday to Friday
Flexible hours
Weekend work
Faith Technologies
Dallas, TX
1 day ago
Operations Technician
Job Summary: Perform maintenance tasks and services for the StarCenter, providing clients with a safe and clean venue for events. Performs ice maintenance to ensure quality ice for the general public, public and private events, and the Dallas Stars. This position is not...
Night shift
Children's of Alabama
Irving, TX
3 days ago
Data Center Technician
...A leading technology solutions provider is looking for a Network Infrastructure Technician in Richardson, Texas. This role involves installing, testing, and certifying structured cabling in a data center, along with troubleshooting network equipment. Candidates should...
Night shift
Shift work
Black Box
Richardson, TX
2 days ago
Automotive Mechanic
$19.33 - $31.2 per hour
...suspension and alignment, perform all maintenance services. Perform job duties of all lower job descriptions (General Service Technician). Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers...
Night shift
Price work
Temporary work
Part time
Weekend work
Pep Boys
Mesquite, TX
1 day ago
Automotive Technician B
$21 - $35 per hour
176579 Job Description Position Summary A Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers...
Night shift
Price work
Full time
Temporary work
Part time
Weekend work
Pep Boys
Dallas, TX
5 days ago
Auto Master Technician
$31.9 - $44 per hour
179054 Job Description Position Summary The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer...
Night shift
Price work
Full time
Temporary work
Part time
Weekend work
Pep Boys
Syracuse, NY
3 days ago
Mobile Heavy Duty Truck Technician
$30 - $50 per hour
...Job Description Job Description Mobile Heavy Duty Diesel Technician Location: Dallas, TX Take Your Skills on the Road We're looking for experienced Mobile Heavy Duty Diesel Technicians to join a growing field service team supporting customers throughout...
Night shift
Hourly pay
Weekly pay
Daily paid
Price work
Rockstar Recruiting
Dallas, TX
12 days ago
Health Technician
...Job Title Health Technician - Emergency Department Duties Help Duties may include but are not limited to: Receives requests of instructions for procedures. Interprets requests of instructions for medical or health care personnel. Performs as technician in charge of office...
Night shift
Permanent employment
Work at office
Relocation package
Shift work
Afternoon shift
US Department of Veterans Affairs
Dallas, TX
7 hours ago
Data Center Technician
...Prime Data Centers is seeking a Data Center Critical Operations Technician to operate and maintain critical electrical and mechanical systems, including generators, switchgear, UPS, and BMS/CMMS workflows. You will troubleshoot events, perform root-cause analysis, and...
Night shift
For contractors
Shift work
Afternoon shift
Prime Data Centers
Dallas, TX
2 days ago
Alarm Technician
$25 - $45 per hour
...We are currently seeking experienced Alarm Technicians for service and project work involving fire alarm, intrusion, and access control systems. This full-time role includes travel within a 4-6 hour radius of your home base. Ideal candidates are dependable, self-driven...
Night shift
Hourly pay
Daily paid
Full time
Local area
Work from home
Manatal
Dallas, TX
2 days ago
Automotive Technician A
$21 - $35 per hour
176858 Job Description Position Summary A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to...
Night shift
Price work
Full time
Temporary work
Part time
Weekend work
Pep Boys
Irving, TX
3 days ago
Fiber Optic Technician | Dallas-Fort Worth, TX
...required) Job Type: Full-Time Pay Rate: Competitive, based on experience (DOE) Job Description Are you an experienced Fiber Optic Technician who takes pride in precision terminations and clean infrastructure builds? Do you thrive in commercial and data center...
Night shift
Full time
For contractors
Local area
Flexible hours
Weekend work
Flex Tech, LLC
Dallas, TX
4 days ago
Operations Technician II
$21.01 - $31.66 per hour
...Overview The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running...
Night shift
Work experience placement
Casual work
Remote work
Shift work
Tierpoint
Dallas, TX
3 days ago
Telemetry Monitor Technician
...Travel Telemetry Monitor Technician role based in York, Maine, is a 15-week travel assignment offering 36 hours per week. It requires ECG/dysrhythmia monitoring experience, a high school diploma or GED, and AHA BLS certification. The position involves continuous patient...
Night shift
Shift work
Cloudinfrait inc
Dallas, TX
4 days ago
Data Center Technician
$22 - $27 per hour
...22 - $27 per hour (based on experience) Job Overview The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing...
Night shift
Hourly pay
Work at office
Shift work
Day shift
The Archetype Strategy
Sunnyvale, TX
3 days ago
Control Systems Technician
...Action, Batteries Included, Unbounded Curiosity, Everybody Wins, Built to Last, Actionable Insight. We are seeking a Control Systems Technician to support startup and commissioning activities on active data center construction projects. This role executes field-level...
Night shift
Daily paid
Temporary work
Gray Matter Systems
Dallas, TX
2 days ago
Substation Technician
...Operator or the ability to obtain within 2 years of hire. Ability to complete the Garland Power & Light Apprentice Substation Technician Program. Physical Requirements & Work Environment Work is conducted in energized substations, switch yards, and generating...
Night shift
Apprenticeship
Remote work
City of Garland, Texas
Garland, TX
1 day ago
Technician
$15 - $25 per hour
...Entry Level Technician American Efficiency Services (americanefficiency.com) is looking for an entry level technician to perform testing and maintenance at power plants worldwide. This position requires the ability to perform physical work and travel extensively...
Night shift
Hourly pay
Weekly pay
Full time
Worldwide
Flexible hours
Shift work
American Efficiency Services, LLC
Irving, TX
3 days ago
MRI Technician | Radiology - Per Diem
$50 per hour
...Entrust Your Career to HealthTrust! MRI Technician | Radiology - Per Diem At HealthTrust, we believe that healthcare is not defined by the four walls in which it is practiced. It’s defined by its people. We pride ourselves on crafting opportunities which expand skill...
Night shift
Hourly pay
Daily paid
Part time
Apprenticeship
Locum
Interim role
Local area
Weekend work
HealthTrust Workforce Solutions
Dallas, TX
1 day ago
Mitigation Technician
$20 - $30 per hour
...ONE. When we move as one team with purpose, clarity, and grit, there is nothing we can’t do. Together. Forward. Always. MITIGATION TECHNICIAN As a Mitigation Technician , you are a vital part of our emergency response team. You’ll assist in mitigation efforts in the...
Night shift
Work at office
Rotating shift
Merit Restorations
Dallas, TX
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to NOC Technician. Be the first to apply!