Recruitment Operations Senior Coordinator

Job Description

Job Description

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

What You'll Do:

Talent Acquisition Team/Leadership Project Support 

• Manage special projects for the Talent team such as onboarding decks, process improvements, interview training, and QBR support for Partners. 

• Support the VP of Talent with project managing teamwide initiatives, including tracking coordinator team workstreams, providing updates on team production, and monitoring projects across the broader TA Team. 

• Support the Talent Acquisition team with acquisitions post-close, including systems set-up, process configuration, feedback form and process design, and integration training.  

Systems & Data Support 

• Create pertinent reports related to recruiting activity, provide monthly hiring reports for leadership, and provide in-depth analysis of   

• Serve as co-Lever and LinkedIn Recruiter administrator, advising team on systems best practices and project managing system process improvements 

• Compile and distribute weekly recruiting activity reports to the TA team and leadership team 

• Maintain position and requisition records in Workday and Lever, keeping data accurate and in sync across both systems 

• Support the team with position management in Workday/Lever, creating requisitions and positions as needed 

• Fulfill ad hoc reporting and data pull requests for the TA team and Partner group 

 

Intern Program Management

• Partner with operations team leadership to triage hiring needs, lead intake calls, and align on priorities and timelines 

• Manage all recruiting activities associated with intern hiring, including referral management, screening, interview scheduling, offer preparation, and position management. 

• Provide high-touch support for Partner referrals (often from key clients/investors), tracking submissions through the pipeline and closing the loop on outcomes 

• Develop the intern program curriculum and own the onboarding experience end to end, including building the onboarding schedule, coordinating logistics and facilitators across teams and offices, delivering onboarding sessions, and gathering intern feedback to refine the program each season 

• Designate “coach” and “buddy” matches for each intern, pairing interns with applicable team members; prepare coaches and buddies with expectations and guidance, and check in throughout the internship to ensure strong connections and a positive experience 

Coordinating & Coordinator Leadership 

• Own high-volume interview scheduling across multiple time zones, service lines, markets, and recruiters. 

• Maintain coordinator training materials and deliver onboarding walkthroughs for new coordinators 

• Document coordinator process workflows and identify improvements that reduce scheduling cycle time and manual touchpoints 

• Provide informal coaching and mentoring to new coordinators on systems, process, and escalation paths 

• Manage executive-level coordination for senior and high-profile candidates, delivering a white-glove experience including personalized communication, travel booking, and itinerary logistics. 

What You'll Bring:

• 4+ years of relevant coordination experience in recruiting or human resources
• Advanced proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook. Experience in Excel with formulas, VLOOKUP/XLOOKUP, pivot tables, and the ability to create charts, graphs, and reporting dashboards
• Ability to analyze, interpret, and transform raw data into actionable insights, idenfity trends, and support data-driven business decisions
• Excellent presentation, verbal, and written communication skills
• Exposure to an applicant tracking system (ATS) 
• Ability to juggle multiple tasks/projects with strong attention to detail in a fast-paced environment
• Strong organizational skills with the ability to manage calendars, deadlines, and competing priorities
• Ability to be on-site at our McLean, Virginia office at least 3 days per week

#LI-BW1 #LI-Hybrid

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: - consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. 

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.