Underwriting Assistant

Underwriting Assistant

Wholesure is seeking an Underwriting Assistant to support the underwriting team through policy processing, administrative coordination, and underwriting support activities. This role plays an important part in supporting new business issuance, endorsements, renewals, and day-to-day underwriting operations while ensuring documentation and policy information are accurate, organized, and complete.

In this role, you will work closely with underwriters, brokers, and carriers to support policy servicing and provide timely, high-quality customer support. This is a great opportunity for someone who is detail oriented, organized, and interested in building a long-term career within the insurance industry.

Training will be provided, and prior insurance experience is beneficial but not required.

This is a 100% onsite, in-office position in our Oak Ridge, TN office.

Responsibilities

• Assist with issuance of new business policies, endorsements, and renewals
• Support underwriters with policy processing, documentation, and binding activities
• Communicate with brokers, carriers, and internal underwriting teams to obtain necessary information and support underwriting operations
• Respond to emails, submissions, phone calls, and requests in a timely and professional manner
• Enter and maintain accurate information within underwriting systems and internal databases
• Review underwriting documentation for completeness and accuracy
• Organize and maintain electronic files and underwriting records
• Support workflow tracking and general operational support for the underwriting team
• Maintain strong attention to detail while managing multiple priorities in a fast paced environment
• Assist with additional projects and responsibilities as assigned

Requirements

• Strong attention to detail and organizational skills
• Ability to multitask and manage competing priorities
• Strong verbal and written communication skills
• Strong teamwork and collaboration skills
• Ability to work both independently and as part of a team
• Proficiency with Microsoft Office applications required
• Comfortable learning new systems and processes
• Previous office, administrative, customer service, or insurance experience beneficial
• Prior insurance experience not required
• Open to working a 40-hour work week 100% in the office in Oak Ridge, TN

Education and Experience:

• High school diploma or equivalent required
• Associate's or bachelor's degree beneficial