Software Operations Engineer

Job Description

Job Description

POSITION SUMMARY:  

Metis Technology Solutions is seeking an experienced Software Operations (SWOPS) Engineer to join our engineering team. The successful candidate will work closely with software developers, data engineers, system administrators, researchers, and other technical staff to design, implement, automate, secure, and maintain the infrastructure and processes used to build, test, deploy, and operate project software.  The Software Operations Engineer will serve as a bridge between software development and operational infrastructure, with responsibility for CI/CD automation, AWS cloud infrastructure, infrastructure and configuration automation, containerized application environments, software security and quality tooling, and operational scripting.

This position:

•    Designs, implements, maintains, and improves automated Continuous Integration and Continuous Delivery/Deployment (CI/CD) pipelines supporting project software.

•    Develops and maintains CI/CD workflows using Jenkins, GitHub Enterprise/GitHub Actions, and related technologies.

•    Designs, provisions, configures, and maintains application and development infrastructure in Amazon Web Services (AWS).

•    Automates infrastructure provisioning, system configuration, application deployment, and operational processes using Ansible and other infrastructure/configuration automation technologies.

•    Deploys, configures, operates, and troubleshoots containerized applications using Docker and Kubernetes.

•    Develops and maintains Python and Bash scripts and utilities to automate environment provisioning, configuration changes, deployments, runtime operations, monitoring, and other engineering workflows.

•    Integrates automated software-quality and vulnerability-scanning tools into CI/CD pipelines and development workflows.

•    Configures, maintains, and troubleshoots automated security and code-quality analysis using tools such as Mend and SonarQube/Sonar, or comparable technologies.

•    Works with development teams to identify and remediate software build, dependency, vulnerability, deployment, configuration, and runtime issues.

•    Administers and optimizes Git and GitHub Enterprise workflows supporting collaborative software development, including repositories, branches, pull requests, code review, and automated workflows.

•    Supports engineering collaboration and development processes using Jira, Confluence, and related Atlassian technologies.

•    Implements monitoring, logging, metrics, and alerting to provide visibility into application and infrastructure health.

•    Diagnoses and resolves complex operational problems involving Linux systems, CI/CD pipelines, containers, cloud infrastructure, application configuration, networking, and security tooling.

•    Applies infrastructure and application security best practices, including access control, secrets management, vulnerability management, patching, logging, and least-privilege principles.

•    Participates in architecture reviews, code reviews, infrastructure reviews, testing, and the development of engineering standards and best practices.

•    Develops and maintains technical documentation for infrastructure, deployment processes, CI/CD pipelines, configuration, operational procedures, and troubleshooting.

•    Collaborates with software developers, data engineers, system administrators, researchers, and other technical stakeholders to design reliable and maintainable development and operational environments.

•    Evaluates new technologies and recommend improvements to software development, deployment, security, and operational processes.

•    Provides technical guidance and mentoring to other team members as appropriate.

MINIMUM QUALIFICATIONS:

Education:  

Bachelor’s degree in computer science, computer engineering, information systems, or a related technical discipline.

Required Skills and Knowledge: 

•    3-5 years of progressively responsible experience in software engineering, DevOps, software operations, systems engineering, cloud engineering, or a closely related technical field.

•    Demonstrated hands-on experience designing, implementing, maintaining, and troubleshooting production CI/CD pipelines.

•    Strong experience with Jenkins and demonstrated experience with GitHub Enterprise and/or GitHub Actions/Workflows.

•    Substantial hands-on experience with Amazon Web Services (AWS), including provisioning, configuring, securing, and troubleshooting cloud infrastructure.

•    Strong experience with Docker and containerized application deployment.

•    Hands-on experience deploying, operating, or troubleshooting applications using Kubernetes.

•    Strong Python and Bash scripting skills and demonstrated experience developing automation for infrastructure, deployment, configuration, and operational tasks.

•    Strong knowledge of Git and modern collaborative version-control practices.

•    Experience integrating and operating automated software security, vulnerability, and code-quality tools within software-development and CI/CD workflows.

•    Experience with software composition analysis and static code-analysis technologies such as Mend and SonarQube/Sonar, or comparable tools.

•    Working knowledge of cloud and application security principles, including access control, secrets management, vulnerability management, secure configuration, and least-privilege access.

•    Experience diagnosing complex technical problems spanning applications, operating systems, CI/CD systems, containers, networks, and cloud infrastructure.

•    Strong understanding of modern software-engineering practices, including version control, automated testing, code review, CI/CD, documentation, security, and configuration management.

•    Strong analytical and troubleshooting skills and the ability to independently investigate and resolve complex operational issues.

•    Excellent written and verbal communication skills and demonstrated ability to collaborate effectively with software engineers, data engineers, system administrators, researchers, and other technical stakeholders.

LOCATION SPECIFIC REQUIRMENTS:  NASA Ames Research Center, Moffett Field CA

SECURITY CLEARANCE: Applicant must be eligible to obtain a U.S. Government Public Trust Clearance. Must be a U.S. Citizen or Permanent Resident.