Warehouse Supervisor

Warehouse Supervisor

Joliet, IL

Supervisory Responsibilities

The Warehouse Supervisor oversees the operations of the warehouse and has direct supervision over all employees associated with the processes of product shipping and receiving.

Essential Duties and Responsibilities

• Supervise the processes associated with the shipping and receiving of product to ensure product integrity, and order filling accuracy to achieve KPI's and budget through-put.
• Plan, schedule and manage work force to meet daily operational demands including training, verifying certifications and qualifications, and monitoring individual employee productivity levels.
• Apply interpersonal and communication skills to motivate the work force, convey professional growth opportunities and implement corrective measures if necessary, to ensure productivity levels are met.
• Generate, use, and document standard or ad hoc reports to monitor operations, and report on objectives, through-puts, and KPIs according to Agile protocols and procedures using Microsoft Office programs such as Word, PowerPoint, and Excel.
• Protect the customers physical assets by monitoring and verifying operation of various systems or departments, including facility security systems and alarm status; ensure visitors are controlled and monitored through the use of badges and chaperones; maintain facility cleanliness.
• Monitor product integrity by verifying product temperatures and refrigeration operations and ensuring continuity of cold chain; inspect product for damage; and ensure control of rodents and pests in all food storage areas.
• Protect Agile warehouse staff and employees by enforcing proper personal protective equipment (PPE) use; ensuring training and certifications are up to date; monitoring wage/hour law compliance; assuring compliance with OSHA and union rules and regulations; and monitoring compliance with local, state and Federal food handling regulations.
• Maintain a clean work environment, may include picking up trash or cleaning spills.
• Other duties may be assigned to fulfill Agile's objectives.

Knowledge, Skills & Abilities

• The employee must speak English & Spanish.
• The employee must have proficient knowledge of English and basic math skills. A high school diploma or equivalent is required. A college degree is preferred.
• The employee must have a minimum of 1-3 years' experience in food distribution or a related field or combination of college and experience.
• The employee must be proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint). WMS experience is preferred, and the employee must be proficient in use of WMS at Agile within 90 days of hire.
• Must be able to operate powered industrial trucks (forklifts) and able to be certified by Agile.
• Must be able to meet requirements to be a powered industrial truck (PIT) trainer and be able to certify employees.

Work Environment

• The work environment is typically indoors. The employee, on occasion, will perform outside work and would be exposed to local weather conditions. The floors may be concrete in the warehouse, vinyl or carpet on the interior, and cement or asphalt outside. Moderate noise levels occur in the warehouse with powered industrial truck horns operating for safety.

Work Hours

• The work schedule is either 5 days a week, 8 hours a day, or 4 days a week, 10 hours a day. Start times vary. Work hours and shifts are subject to change depending on operating business conditions and needs.
• The employee may be required to work overtime, holidays or weekends. Must be available at all times and shifts to respond to emergencies as a first responder.

Physical and Mental Demands

Exerts up to 50 pounds of force occasionally, and/or 20 pounds of force frequently. This job also requires frequent standing and walking. Frequent use of the upper extremities is required to reach, handle, grasp, and use tools, equipment, and manipulate products. The employee must know and follow proper office and safety and security protocols, including first responder duties and emergency procedures; know and follow Agile grooming, hygiene and dress code standards; able to train and certify employees to operate powered industrial trucks and other equipment; able to accurately and timely generate reports on operations and labor activity using Microsoft Office and WMS applications.