Senior SaaS Support Engineer

Poll Everywhere is seeking a Senior Technical Support Specialist to join our Customer Support team in a remote-ready, distributed environment based in the United States. You will own end-to-end technical issue resolution, collaborate with Engineering, QA, and Product teams, and help customers from leading organizations deliver flawless presentations. You will troubleshoot across Windows and macOS, document cases in Zendesk, and explain complex concepts clearly to customers while maintaining high #J-18808-Ljbffr