Vmware VDI Engineer

Job ID: SRJ_7926Posted: 2025-11-19Location: Irving , TX - Remote, United StatesSalary: USD 100-110 / Yearly (Full Time)Employment Type: Full TimeIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsJob Title: Vmware VDI EngineerIrving TX (Work from Office-Hybrid)At least 2 years of working experience on the horizon View 7/8 Administration is required. -MUST Candidate should have managed desktop pools on individual basis and have completed the full cycle of Dynamic Instant Clones and Dedicated VDI's. - MUST Need to have the experience in Horizon Connection server upgrade, VDI OS upgrade/migration and monthly patch updates - MUSTResponsibilities:•  Supporting the Ops teams to diagnose and provide solutions for systemic issues in the Process Automation Services platforms•  Solve Operational problems•  Work on-call shifts responding to alerts•  Providing oversight into mission critical projects•  Conduct operations workshops and increase operational effectiveness within the organization•  Identify, develop, test, debug and implement improvements using Digital Transformation techniques to optimize operational efficiencies for Level 3 Ops functions and improve platform reliability•  Persuade and influence others through strong and comprehensive communication and diplomacy skills•  Set and maintain acceptable performance and availability thresholds (Service Level Objectives) by working closely with Ops and system engineers to drive adoption of modern reliability practices like SLI, SLOs, error budget policies, actionable alerts, self-healing, proactive capacity management and change/release management practices.•  Monitor and help stabilize services in production. Standardize & Improve monitoring and reporting capabilities, dashboard creation using tools like Splunk, AppDynamics, etc•  Perform Compliance Reviews of Vulnerabilities/EOVS•  Engage on Gating/Production Readiness Review(PRR) for new services/platforms/products•  Participate on CoB/DR Drills•  Standardize change and release management•  Proactively perform demand forecasting, capacity planning and anomaly detection•  Review and engage on release of new products/services from testing through go-live•  Standardize change and release management for Platforms•  Contribute towards architecture reviews, making sure product designs are technically sound with contingencies thought through.•  Technical documentation focused towards driving post-mortems, technical/process guidance, automation, operational improvement, etc.•  Review current platforms & application architecture and engage with server & product engineers for setting up SDI for the existing platform with focused drive to enable new platforms.Qualifications:•  8 - 12 years of relevant Level 3 SME or Engineering experience in VMWare Horizon platform•  Hands-on experience in troubleshooting and maintenance of applications Windows serversAble to understand core infrastructure issues and guide ops on troubleshooting•  Expert hands-on scripting experience with PowerShell, VBS, etc. •  Experience in Desktop Application Support & VMWare Horizon (Level 3 SME)•  Experience with Active Directory (AD) management (GPO, ADUC), AppSense Environment Manager (for policy management), Deployment software (SCCM, HP Radia, Ansible,etc), implementation of Monitoring tools (AppDynamics, VROps, Systrack, etc.), networking and integration with Horizon infrastructure, VMware product APIs, VMware Horizon suite, AWS, Dockers and Windows 7/10 enterprise environments•  Working knowledge on VMware infrastructure components from base layer to application virtualization•  Able to understand RPA components and its integration with Horizon•  Able to understand protocols and work with business on hosting VDI infrastructure on Horizon•  Has worked with and experienced in using ITSM tools (ServiceNow or others)•  IT Support based qualifications / trainingCritical Competencies:•  Strong verbal and written communication•  Learn and able to adapt to changing environment. Willing to learn and have a can-do attitude•  Ability to perform complex and varied assignments in support of the team’s scope of work•  Analytical thinking and experience with data analysis tools and methodologies•  Planning, multi-tasking, and prioritization skills•  Team-oriented and collegial approach to addressing challenges•  Strong people, process, and business focus•  ITIL certified•  Being part of a team, you will be expected to work un-supervised and manage your workload effectively•  Strong communication skills•  Good interpersonal and teamwork skillsSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.