Front Office Manager - Veterinary Practice

Job Description

Job Description

Veterinary Office Manager (On-Site – Austin, TX)

An established veterinary practice in Central Austin is seeking an experienced and highly organized Office Manager to join our growing team. We are a full-service animal hospital dedicated to providing exceptional care and service to pets and their owners throughout the Austin community.

This is an excellent opportunity for a proactive professional who enjoys a fast-paced environment, thrives on organization, and has a passion for customer service and animal care. The ideal candidate is a strong communicator, capable multitasker, and hands-on team player who can help support the daily operations of a busy veterinary practice.

Key Responsibilities

Office & Administrative Operations

• Oversee daily office operations to ensure efficiency and exceptional client service
• Greet clients, answer high-volume phone calls, and provide a welcoming customer experience
• Coordinate appointments, meetings, and staff schedules
• Maintain organized office records, files, and documentation

Team Support & Coordination

• Supervise, train, mentor, and support administrative office staff
• Delegate tasks and monitor workflow to maximize team productivity
• Assist leadership with special projects and operational initiatives
• Provide administrative support to Practice Management as needed

Accounting & Office Management

• Process accounts payable and prepare bank deposits
• Maintain office supply inventory and coordinate purchasing of supplies and equipment
• Assist with facilities coordination, vendor communication, and office maintenance
• Coordinate company meetings, staff events, and internal activities

Marketing & Client Engagement

• Support and help coordinate social media and community engagement efforts
• Assist with initiatives that enhance client communication and overall customer experience

Qualifications

• 5+ years of experience in an office management, administrative, or operations role
• Previous experience in a veterinary clinic, medical office, healthcare, or professional services environment preferred
• Proficiency in QuickBooks , Microsoft Excel , Word , and Outlook
• Strong organizational and multitasking skills with excellent attention to detail
• Ability to prioritize responsibilities and work independently in a fast-paced environment
• Excellent communication, customer service, and interpersonal skills
• Positive attitude with a team-oriented and service-focused mindset
• Passion for animals and commitment to providing outstanding client support

Why Join Us

• Established and respected veterinary practice serving the Austin community
• Collaborative, supportive, and team-oriented culture
• Opportunity to make a meaningful impact in a growing practice
• Variety in responsibilities with strong day-to-day involvement in operations
• Work alongside professionals dedicated to high-quality animal care

Position Details

• Full-time, on-site role
• Located in Central Austin, Texas
• Competitive compensation based on experience