Membership and Customer Service Specialist

Job Description

Job Description

Starting at $12 per hour plus competitive commission with opportunity to grow!
Be fit. Change lives. Have fun.

We’re looking for entry level or semi-experienced enthusiastic teammates to join our winning squad at Orangetheory studios in Lake Worth, Wellington, and Royal Palm Beach, to help us build an empire while learning skills that you can carry with you in any career!

Do you like to workout or is fitness an important part of your life?
Are you passionate, positive, and can talk to anyone?
Do you thrive on being part of a team?
Do you have an energetic personality and want to have fun at work?
Do you have excellent communication skills?
Are you willing to learn?
Most importantly, do you like dogs??

Then this position may be for you!! Keep reading....Here’s more of what the position entails:

• Greeting everyone who enters the studio with enthusiasm, energy and knowledge.
• Presenting the Orangetheory concept to any interested consumers.
• Working at our front desk which includes answering phones, getting to know members, providing a premier customer service experience so that everyone feels amazing when they enter, etc.
• Presenting and selling membership options based off of the recommendations provided by the coach.
• Giving studio tours
• Working hand-in-hand with our coaches and Studio Manager to guide new members through their first Orangetheory workout.
• Handling members’ concerns in a professional and empathetic yet objective manner.
• Participating in marketing and outreach events such as festivals, 5K's, Marathons, community events, etc.
• Ensuring all areas of the studio are kept clean and organized
• A FREE Orangetheory membership, we do ask that as a part of your position, you take at least 2 classes/week!

So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

**No experience required** As long as you have a positive vibe, are passionate about fitness and are willing to learn this could be a fit for you!!

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.