Suffolk Taproom Bartender

Join Our Energetic Team at New Realm Brewing Co.

Good Food, Great Beer, and now we have Spirits! Come join our energetic team at our Suffolk Location! Are you outgoing, curious, and quick to smile? Can you remain adaptable and creative under pressure? Do you enjoy the challenge of discerning and exceeding expectations? Do you long to become (or are you already) a beer expert and advocate? If yes, New Realm Brewing Co. wants you behind one of our bars! We serve only our house-brewed beers and spirits plus non-alcoholic beverages, so you will be able to focus all your energy and attention on (what we hope is) your favorite libation. We are perfection-seeking in all that we do, but we adhere to a "work-hard, play-hard" ethos and are committed to work-life balance. Our ideal candidates will be collaborative, energetic and upbeat, self-motivated and disciplined. You will be responsible for optimizing guest experience, assessing and meeting patrons' needs, while working as part of a large, cohesive team. Passion for (and a little bit of knowledge of) local craft beer and spirits are always a plus!

Duties and Responsibilities:

• Be timely and dependable.
• Absorb and communicate detailed information around a frequently-changing beer & food menu.
• Actively anticipate guests' needs and address issues in a proactive, appropriate manner.
• Maintain a safe and secure work environment.
• Perform transactions accurately and efficiently via Toast POS.
• Perform opening/closing tasks and sidework duties as a self-starter.
• Recognize and potentially address, with the assistance of management, intoxicated, disruptive, or threatening patrons.
• Consistently meet all best practice standards set in employee handbook and during training.

Qualifications:

• Customer Service - Intermediate
• Communication - Intermediate
• Helping Others - Intermediate
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily

Education: High School or better is preferred but not required.

Experience: Required 1 year experience in a restaurant and/or Taproom.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present our menu to guests and answer questions. Must be able to speak English.

Reasoning Ability: Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Physical Demands: While performing the duties of this Job, you are regularly required to stand; walk; use hands to grasp; reach with hands and arms; talk and hear; and taste and smell. You are frequently required to climb 1 to 3 flights of stairs. Occasionally, you are required to sit and stoop, kneel, crouch. You must regularly lift and/or move up to 10 pounds such as a tray filled with drinks. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: While performing the duties of this Job, you are frequently exposed to outside weather conditions seasonally during Spring, Summer, and Fall when our outdoor patio is open. Occasionally, you may be exposed to toxic or caustic chemicals. The noise level in the restaurant is usually moderate and can occasionally be loud.