Compliance Manager

Compliance Manager Strengthen compliance. Protect housing programs. Support communities across Nashville. Position Snapshot Position Open: October 16, 2026 Position Close: October 30, 2026 Location: On-Site | Nashville, Tennessee Employment Type: Full-Time Salary: $79,778–$91,563 Department: Compliance and Risk Management Reports To: Senior Compliance Manager Leadership Oversight: Director of Compliance and Risk Management Metropolitan Development and Housing Agency (MDHA) Nashville, TN MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville. MDHA employs over 300 staff members, has a budget of $215 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency. Position Summary The Compliance Manager performs compliance monitoring, tenant file reviews, deficiency tracking, and corrective action follow-up across MDHA-managed and third-party managed properties. The role operates under the day-to-day direction of the Senior Compliance Manager and the overall leadership of the Director of Compliance and Risk Management, with responsibility for carrying out standardized control activities that support audit readiness, regulatory compliance, and portfolio oversight. This person works closely with the Senior Compliance Manager, addressing compliance determinations, high-risk findings, systemic issues, and recommended corrective action strategies that are escalated through the Senior Compliance Manager to the Director for final review and approval. Compliance Monitoring and File Review Conduct on-site and remote reviews of tenant files to verify eligibility, income, rent calculations, recertifications, and required documentation for HUD, LIHTC, HOME, PBRA, FSS, and other applicable programs. Use standardized monitoring tools, review checklists, and file sampling methods to ensure consistent application of regulatory requirements and internal controls. Submit completed reviews and supporting documentation to the Senior Compliance Manager for review, oversight, and escalation when appropriate. Deficiency Management and Corrective Action Identify, document, and communicate compliance deficiencies to property management staff in a clear and timely manner. Monitor and track corrective actions through resolution, including due dates, follow-up status, and documentation of completion. Perform follow-up reviews to confirm that deficiencies have been corrected accurately, timely, and in accordance with program requirements. Support preparation of summaries of findings, trends, delinquent certifications, and corrective action status for leadership review. Internal Controls and Audit Readiness Perform assigned internal control activities related to tenant eligibility, file completeness, rent and income documentation, recertification accuracy, and required form usage. Maintain documentation that evidence reviews performed, issues identified, corrective action taken, and final resolution in accordance with MDHA standards for audit readiness. Identify control breakdowns, recurring documentation errors, and process weaknesses, and elevate them for management review. Compliance Support and Cross Functional Coordination Resolve discrepancies affecting compliance reporting, file accuracy, and audit support documentation. Provide file-level support and documentation for audits, dashboards, management reviews, and internal reporting. Contribute to process improvements, standardization efforts, and portfolio-wide compliance initiatives. Third-Party Property Monitoring Conduct compliance reviews of third-party managed properties as assigned. Provide technical guidance regarding file corrections, documentation standards, and compliance procedures. Promote consistency in compliance practices across the portfolio. Regulatory Compliance Administration Apply established policies, procedures, and regulatory requirements to daily compliance activities. Ensure the proper use of approved leases, forms, addenda, notices, and required compliance documentation. Escalate complex regulatory interpretation questions and non-routine compliance matters to the Senior Compliance Manager. Audit Preparation & Program Compliance Support Prepare files, records, logs, reports, and supporting documentation for internal audits, external audits, management reviews, and compliance inspections. Assist with responses to audit findings and support implementation and documentation of corrective actions resulting from reviews or inspections. Training and Technical Assistance Provide day-to-day compliance guidance to property management staff within defined authority. Reinforce standard procedures, file documentation standards, and regulatory requirements. Identify recurring issues that may warrant additional training, process changes, or enhanced monitoring. Minimum Qualifications Bachelor's degree in public administration, business administration, finance, management or a related field, or an equivalent combination of education and experience. Three to five years of experience in affordable housing compliance, occupancy or property management. Working knowledge of HUD, Low-Income Housing Tax Credit (LIHTC), HOME, Project-Based Rental Assistance (PBRA) and Family Self-Sufficiency (FSS) program requirements. Experience conducting tenant file reviews, identifying compliance deficiencies and tracking corrective actions through resolution. Strong written and verbal communication skills, including the ability to explain complex regulatory requirements clearly. Excellent attention to detail, accuracy, organization and follow-through. Strong administrative and documentation skills, including the ability to maintain accurate records and supporting documentation. Ability to identify discrepancies, recognize recurring compliance issues and elevate complex or non-routine matters appropriately. Ability to work collaboratively with property management staff and internal stakeholders. Interpersonal Skills Strong written and verbal communication skills, including the ability to explain complex regulatory issues clearly. Regulatory Expertise Working knowledge of HUD, LIHTC, HOME, PBRA, and FSS program requirements. Experience conducting file reviews, identifying deficiencies, and tracking corrective action completion. Resilience High level of accuracy, attention to detail, and follow-through. The ability to perform work with or without accommodation requires the ability to sit, stand, and walk; dexterity of the hands; clarity of vision, speech, and hearing; the power of observation; and other physical duties as required. Excellent organizational, administrative, and documentation skills. THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION, OR ANY OTHER LEGALLY PROTECTED STATUS. Upon reviewing all applications submitted for job openings, the Human Resources Office will notify those applicants who are selected for personal interviews. Applicants selected for a position must successfully pass a pre-hire physical examination and drug screen to be hired. MDHA is certified by the State of Tennessee as a Drug-Free Workplace Metropolitan Development and Housing Agency 701 South Sixth St. Nashville, Tennessee 37206

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