Engineering Manager - Client Delivery & Observability

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.The Opportunity:The Client Delivery & Observability (CDO) team is a newly formed group that owns two connected domains at the heart of Netflix's client engineering: release delivery, the automation platform that safely ships client application updates to Netflix's over 300 million members across TV, TV Connected and mobile devices and real-time observability, the streaming analytics and canary analysis infrastructure that detects regressions before they reach members. Together, these systems ensure that every client release, server canary, and A/B test is both safely delivered and continuously monitored. The observability stack includes a multi-region streaming analytics platform built on Mantis, Kafka, and Druid that processes the full firehose of Netflix client telemetry This is a team that operates at the intersection of large-scale infrastructure engineering, release automation, and applied statistical methods. The system has caught regressions in production within seconds and on the delivery side, the release automation platform orchestrates deployments across all Netflix client surfaces, using A/B-test-based canaries to safely roll out new builds to millions of devices. The team continues to extend these capabilities to support Netflix's expanding live, ads, and gaming businesses.We are looking for an experienced Engineering Manager to lead this team through its next phase. You will lead two squads, each with an established tech lead, and your challenge will be to build a unified team identity, set direction across both domains, and rationalize a combined roadmap. The work ahead is compelling and includes scaling the observability platform to support Netflix's expanding live and ads businesses, advancing the canary analysis toolkit, evolving the release automation platform for new client architectures. The team partners deeply with experimentation, streaming infrastructure, client platform, developer productivity, and device reliability groups, making cross-functional leadership a core part of the role.Links to Some of Our Work:Druid Caching (2026): Stop Answering the Same Question Twice: Interval-Aware Caching for Druid at Netflix ScaleSequential A/B Testing (2024): Sequential A/B Testing Keeps the World Streaming Netflix. Client App Deployment (2022): Modernizing the Netflix TV UI Deployment ProcessSafe Client Updates (2021): Safe Updates of Client Applications at Netflix Responsibilities:Team Leadership & Talent Development: You will lead a newly formed team spanning two squads with distinct technical domains, each with its own tech lead. You will hire, coach, and grow a high-performing team of engineers, developing your tech leads into effective technical leaders while fostering the professional growth of the broader team through regular, constructive, and empathetic feedback. You will build a unified team identity across the two squads and ensure that quieter voices have space alongside louder ones. You're not afraid of hard conversations.Vision & Execution: Develop and execute a unified roadmap that balances two domains: release delivery infrastructure and real-time observability systems. You will rationalize inherited priorities across both squads, coach your team on the design and scaling of robust and reliable systems, and ensure that the team's work compounds rather than fragments.Cross-Functional Partnership:Build strong relationships across a wide stakeholder surface: client platform teams, streaming infrastructure, experimentation, developer productivity, and device reliability. You will collate and translate complex partner requirements into actionable engineering goals. You'll act as a primary evangelist, extracting context from stakeholders to fill gaps while promoting the team's current and future capabilities.Operational Excellence: Own the reliability and operational health of the team's production systems. You will drive incident response practices, ensure sustainable on-call rotations, and balance investment in reliability and technical debt against feature delivery. You will establish and track service-level objectives that keep the team accountable to its consumers.Skills & Characteristics:Cross-Domain Leadership: You are comfortable leading across distinct technical domains without being the deepest expert in either. You trust your tech leads for domain depth and focus your energy on setting direction, removing obstacles, and connecting the dots between teams.Context, Not Control: You're allergic to micromanagement. You prefer to give context, delegate, and watch amazing people exceed your hopes and expectations.People Leader: You are a natural people leader who demonstrates humility. You care deeply about people and their success, investing in your relationships so that you have an understanding of the whole person.Data-Driven Mindset: You actively utilize data to inform decision-making, take calculated risks, embrace learning from setbacks, and cultivate an environment that prioritizes rapid iteration.Distributed Team Leadership: You have experience managing remote or hybrid teams across time zones. You build inclusion and cohesion deliberately, not just by proximity.Strategic Communicator: You are a strong communicator, able to navigate conflict while holding room for dissent, and are expert at gathering and extracting context from diverse partners to align goals, ensuring the team's work is both understood and highly impactful across the organization.Preferred Requirements:10+ years of software or data engineering experience. You have strong depth in distributed systems and large-scale data processing or CI/CD infrastructure.5+ years of engineering team management experience.Domain experience in at least one of: real-time data pipelines, release automation and CI/CD infrastructure, or experimentation platforms.Demonstrable experience leading efforts to build shared tooling, infrastructure, or platform features that enable other engineering teams to move faster and more reliably.Experience managing or coordinating multiple sub-teams or squads with distinct charters, and coaching or developing tech leads.Experience leading distributed or hybrid engineering teams across multiple time zones.Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $436,000.00 - $710,000.00.Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here. Netflix is a unique culture and environment. Learn more here.Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.Job Posting Date:04-29-2026Job Requisition ID:JR40292Teams:EngineeringWork Type:OnsiteRequisition Type:Department:Engineering