Technical Writer

Job Title

Job Summary: About the Role & Team

"We create happiness." That's our vision at Disney Experiences and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to build the never-before-seen! Are you ready to join this team and make an impact?

You will be responsible for the development and modification of safety-critical documentation. This will include technical content including, but not limited to, engineering and safety procedures, maintenance instructions, and associated technical content, as well as operational and training documentation. In this role, you work with a passionate team about all facets of Performance Alignment including documentation, training, assessment, and auditing for safety-critical processes.

You will report to the Senior Manager – Worldwide Safety Technical Publications.

What You Will Do

1. Model safe behaviors at all times, and encourage team members, peers, and partners to do the same.
2. Participate and assist in the review of applicable standards and industry guidelines.
3. Develop new content or modify existing content, based on input from quality engineering, facilities engineering, and safety services.
4. Translate subject matter information into formalized procedures in a standardized format. Ensure appropriate configuration management and version control for all documentation.
5. Ensure all appropriate documentation reviews and approvals are acquired and documented.
6. Verify all documentation meets compliance requirements.
7. Use applicable software programs to create and distribute documentation to user groups.
8. Communicate progress and provide regular updates to leader.
9. After the project, ensure that all documentation results are set up in appropriate systems and sustainment guidelines are updated and available.

Required Qualifications & Skills

• 2+ Years Experience in Technical publications/documentation field, including knowledge of the content of existing Disney technical publications, Disney Standards Directory, and Operational Guidelines.
• Proven ability to translate technical training requirements into appropriate documentation, including technical documents, operational guidelines, or training documentation.
• Proficient in the use of Microsoft Office tools, Outlook, Sharepoint, and relevant learning management systems (LMS) or document management systems.
• Excellent verbal and written communication skills, with strong attention to detail.
• A high degree of self-motivation and initiative with the ability to multi-task.
• Participate in cross-functional teams and possess strong social skills.
• Proven ability to quickly adapt to new systems/technology.
• Demonstrated excellent relationship management and collaboration skills.
• Able to work 2nd and 3rd shift work and offsite when required.

Preferred Qualifications

• Experience in implementing or using the Performance Alignment model.
• Familiarity with maritime standards and regulatory requirements.
• Proficiency with D Learn, Maximo, Adobe FrameMaker.
• Proven instructional design background.
• Theme Park or themed entertainment experience.

Education

• Bachelor's degree in English, Communications, technical documentation, training and development, engineering or equivalent experience.
• Degree in Instructional Design – Preferred.

#disneysafety

The hiring range for this position in Anaheim, CA is $72,000-$96,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be "a source of joy and inspiration to all the world." Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500-acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

To learn more about Disney's policies on the use of AI for candidates, click here.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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