Product Specialist

Are you ready to shape the future of mission-driven insurance technology? Lead high-impact digital initiatives that directly modernize core systems and streamline workflows for thousands of users across California. Can you turn complex insurance workflows into seamless digital experiences? Bring your expertise in workers' compensation, P&C, or complex fintech to solve real operational challenges and drive meaningful digital transformation. Ready to lead with clarity, autonomy, and strategic impact? Join a collaborative product team where your roadmap decisions directly drive modernization, data integration, and customer-first solutions. In this role, the incumbent will: Implement a high-touch support model for all product changes within your assigned portfolio Create and maintain product road maps and backlogs in coordination and close and consistent collaboration with Business owners. Conduct release readiness checkpoints Perform product data analysis You will find additional information about the job in the Duty Statement . Working Conditions The successful candidate must reside in California upon appointment. Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #:

JC-531580

Position #(s):

View phone number on click.appcast.io-XXX

Working Title: Product Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Alameda County Telework: Telework Job Type: Permanent, Full Time Department Information State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits. Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance. Department Website: Special Requirements Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay. To be considered, you must provide a fully completed STD 678 application, resume, and/or statement of qualifications if required. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held. Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered. Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/21/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Compensation Insurance Fund Talent Acquisition/Staffing Attn: JC-531580 TS 2275 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Compensation Insurance Fund Talent Acquisition/Staffing Attn: JC-531580 TS 2275 Gateway Oaks Drive Sacramento , CA 95833

08:00 AM - 05:00 PM

Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Instructions to Applicants: Please provide concise, structured responses to each of the following prompts (recommended limit: 1-2 pages total). Use specific examples from your professional experience to demonstrate your qualifications. The use of AI responses is prohibited. Cross-Functional Alignment & Stakeholder Management Provide an example of how you navigated competing priorities between operational business stakeholders (such as Underwriting, Audit, or Operations), IT engineering teams, and third-party vendors. How did you build consensus and maintain a focused product roadmap? Industry & Domain Experience (Workers' Comp /P&C ) Detail your product management or technical delivery experience within the insurance industry (specifically Workers' Compensation or Property & Casualty) or adjacent complex financial/regulatory domains. Highlight a project where your domain knowledge was critical to successful product delivery. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Desired Qualifications: The selected candidate should have the following skills and abilities: Experience supporting insurance related software products ie: premium billing systems, premium audit systems, policy administration systems, new business submission and quoting systems Knowledge of workers compensation insurance rules/policies, billings, and audits Ability to develop, provide, and monitor training Skill/Ability to research, analyze, and evaluate information to make and support decisions Skill/Ability to manage multiple product changes Skill/Ability to influence others and negotiate agreements and consensus among project partners, work peers, and other stakeholders Benefits State Fund employees are eligible for a number of benefits. Our benefit package includes: Health Benefits Program (CalPERS) Retirement (CalPERS) Employer Health and Consolidated Benefits Contributions Dental, Vision 401(k) and 457 Deferred Compensation Plans Employee Assistance Program Group Legal Services Insurance Holidays, Vacation/Sick/Other Paid Leave Flex Elect Reimbursement Program Wellness and Recognition Alternate Work Schedules Transit Pass Program Tuition Reimbursement Dependent Scholarship Program Leadership Training Mentoring Program Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: Human Resources Contact: Tina Sherel View phone number on click.appcast.io View email address on click.appcast.io Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Rosa Gil-Robles View phone number on click.appcast.io California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Background Investigation Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated. Acknowledgement Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. By applying to this position, you are also acknowledging that you have received the following information: California State benefits Duty statement/Job Description Salary ranges and steps for the classification(s) advertised Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. California Correctional Health Care Services