Director of Processing Operations

Job Description

Job Description

DCI Donor Services Tissue Bank (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are currently seeking a Director of Processing Operations in the Tissue Bank. The Director of Operations will be responsible for the design, implementation, oversight and maintenance of all processing functions. This role will develop a culture of quality across all processing operations, work collaboratively with all departments supporting new product launches, process improvements, and work towards meeting customer demand and on-time delivery. The Director of Operations works closely with the Sr. Director of Operations to develop and execute processing related strategic plans. 

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. 

DCI Donor Services operates three organ procurement/tissue recovery organizations: Sierra Donor Services in New Mexico and California, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

1. Responsible for management and oversight of all processing-related operations. Evaluates and approves processing needs, head count and schedules to meet customer demands and on-time delivery. Develop and present to the Sr. Director of Operations long term plans in order for the processing department’s goal to align with the overall company strategy. 
2. Oversee day to day processing operations including production planning, staffing, and oversight of all processing equipment and facilities.
   
   
   
3. Ensures the safety and compliance throughout the processing department and operations through instilling a culture of accountability with expectations of high quality, standards and compliance. 
   
   
   
4. Responsible for ensuring customer satisfaction of final product quality and on-time delivery.
   
   
   
5. Mentor the processing leadership team creating and monitoring growth and development plans. 
   
   
   
6. Assists Sr. Director of Operations with preparing a processing operations annual budget. 
   
   
   
7. Performs other duties as assigned.
   
   

The ideal candidate will have the following attributes: 

• Bachelor’s degree in related field preferred 
  
  
• 3 years of experience in tissue banking leadership. Direct management experience required
  
  
• CTBS preferred 
  
  
• Valid driver’s license with ability to pass MVR underwriting requirements
  
  
• Working knowledge of computers and Microsoft Office applications to include Word and PowerPoint is required

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program 
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.