Machine Tool Application Engineer - CNC Applications

Job Description

Job Description

About the Role

We are seeking a skilled Machine Application Tool Engineer to provide hands-on technical support to manufacturing customers using CNC machine tools. This role focuses on machining applications, CAD/CAM programming, troubleshooting, and customer training. The ideal candidate will have strong machining expertise and the ability to optimize CNC operations while building lasting relationships with customers.

Key Responsibilities

• Support CNC machine applications, programming, and troubleshooting, including conversational programming.

• Develop and optimize machining programs for 4th- and 5th-axis machining operations using CAD/CAM software.

• Assist customers with machine tool selection, installation, setup, and commissioning.

• Optimize machining processes, programs, and tool paths to improve efficiency and performance.

• Provide on-site customer training on machine operation, programming, and applications.

• Manage multiple customer projects independently while prioritizing schedules and deliverables.

• Travel to customer locations for installations, training, and technical support, including occasional overnight stays.

• Collaborate with internal teams to ensure projects progress smoothly and customer needs are met.

• Develop and maintain strong technical relationships with customers, serving as a trusted resource for applications support.

Qualifications

• Minimum of 5 years of hands-on machining experience.

• Demonstrated experience with CAD/CAM programming and the ability to develop and optimize efficient machining programs.

• Experience with CNC machine tools and conversational programming; Mazak and Mazatrol experience strongly preferred.

• Knowledge of 4th- and 5th-axis machining setups and applications.

• Strong troubleshooting, analytical, and problem-solving skills.

• Ability to work independently, manage multiple projects, and prioritize tasks effectively.

• Excellent communication, customer service, and interpersonal skills.

• Willingness to travel to customer sites, including occasional overnight assignments.

Preferred Qualifications

• Experience in process engineering.

• Previous experience training customers on new equipment, CNC machines, or programming software.

Compensation and Benefits

• Competitive hourly pay.

• 401(k) retirement plan.

• Health insurance.

• Paid time off.

• Monday-Friday schedule with an 8-hour day shift.

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

Company Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.