Theatre and Box Office Technician

"Opportunities Start Here" is more than a slogan at the University of Alaska Anchorage (UAA) Matanuska-Susitna College (Mat-Su College); it is our mission. We are committed to helping students turn their educational goals into achievable realities. As an extended campus of UAA, Mat-Su College is seeking an enthusiastic individual to join our team at the Glen Massey Theatre.

As a Theatre and Box Office Technician, you will be the first point of contact to engage our patrons and theater partners regarding such things as selling tickets to upcoming shows, information about renting the facility, and coordinating service times with our vendors. Additionally, the position will require the team member to manage the theater’s social media and website content to keep the information current and timely. This front-end position will also include supporting pre-production and active events with back-stage and in-theater production assistance as determined by the Managing Director. Some evening and/or weekend hours are an essential part of this position.

To thrive in this role, the team member will need to be organized with strong time management skills and the ability to modify work priorities on short notice. Being able to interact comfortably and courteously, both on the phone and in person, with patrons and theater partners is essential. A good working knowledge of Microsoft Office productivity software and social media applications is a plus. Experience with sales and customer service is definitely beneficial.

Minimum Qualifications:

Some college coursework and one year of experience related to program specialty, or an equivalent combination of training and experience.

Position Details:

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

This position is located on the Matanuska-Susitna College campus in Palmer, Alaska. This is a full-time, term, non-exempt staff position complete with both a competitive salary and  full employee benefits package . Position may include various work-times, such as evenings and weekends. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the  UA Staff Salary Schedule , Grade 77, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.

To view the full list of job responsibilities, please click HERE .

☎️If you have any questions regarding this position, please contact staff HR Coordinator Micah Horning at View email address on careers.alaska.edu or View phone number on careers.alaska.edu.

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at View email address on careers.alaska.edu .

The  University of Alaska () is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a  policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA : (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online:  . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu / View phone number on careers.alaska.edu or  View email address on careers.alaska.edu . 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online:  . Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu .

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: View phone number on careers.alaska.edu or emailing  View email address on careers.alaska.edu .