Volunteer & Event Specialist

Make a Difference Every Day

At Ronald McDonald House of Central New York, we believe that healing happens together. Our mission is to support the health and well-being of children and families by providing compassionate, family-centered care while their children receive treatment at Syracuse-area hospitals and clinics.

We’re seeking a Volunteer & Event Specialist to lead and grow our vibrant volunteer program and support the coordination of fundraising events. This role ensures seamless event execution while building a strong, engaged volunteer community and supporting key engagement initiatives such as the Red Shoe Society and Speakers Bureau.

If you are an organized, people-centered professional who thrives in a fast-paced,

service-driven environment, this is your opportunity to help power the heart of our House.

What You will Do:

Volunteer Program Coordination

· Recruit, onboard, train, and support individual and group volunteers.

· Review applications, conduct screenings, and complete reference and background checks.

· Collaborate with all departments to identify volunteer needs and opportunities.

· Schedule and coordinate volunteers to support daily House operations and program activities.

· Foster a welcoming, mission-driven volunteer culture through supervision and ongoing communication.

· Plan and coordinate volunteer appreciation and recognition events.

· Provide direct support to the Meals That Heal program.

· Manage and grow a Speakers Bureau program, supporting volunteers who represent RMH CNY at community events and fundraisers.

· Maintain accurate volunteer records, hours, and documentation.

· Ensure compliance with RMHC policies, confidentiality standards, and safety protocols.

Event Coordination

· Support the Development Manager in the planning and execution of signature fundraising events including Many Hearts One Home, Golf Invitational, and Brushfest

· Coordinate event logistics including venues, vendors, catering, equipment, timelines, guest management, and event-day operations

· Assist with event budgets, timelines, and post-event reporting under the direction of the Development Manager

· Support event committees and coordinate event-day volunteers to ensure a seamless experience

· Ensure compliance with permits, insurance requirements, and organizational standards

· Assist with sponsor fulfillment, donor stewardship, and guest engagement during events

· Serve as the primary contact for event vendors and logistics partners

· Support sponsor and donor engagement activities

· Serve as a key operational and logistical support partner to the Development team for all fundraising events

· Perform other duties as assigned to support organizational goals.

What You Bring:

• Bachelor’s degree preferred; Associate’s degree combined with equivalent experience considered

• 3+ years of experience in event coordination, volunteer management, nonprofit operations, or related field preferred

• Strong organizational and multitasking skills with attention to detail

• Excellent interpersonal, written, and verbal communication skills

• Ability to work independently and collaboratively in a team environment

• Proficiency in Microsoft Office and database systems

• Ability to work occasional evenings and weekends as required for events and volunteer activities

• Passion for RMH CNY’s mission and commitment to serving families with compassion and professionalism

Why Join Us?

At RMH CNY, every role contributes directly to supporting families during some of the most challenging times in their lives. As the Volunteer & Event Specialist, you will play a key role in strengthening community connections, enhancing donor and volunteer experiences, and advancing our mission to provide comfort, care, and hope to families in need.