Immediate Job Opening --- IT Support Specialist in Nashville, TN

Description:

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Client is searching for an experienced IT Support Specialist who has significant experience in supporting a fast-paced, high-growth environment and troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware. Responsible for AV setup for internal meetings, events and support and assist employees using AV systems, both onsite and remote, including Google Meet, Zoom and Teams, chrome device management, projectors, audio, and video conferencing.

Requirements:

• 3+ years of experience in IT support roles.
• AV support experience.
• Experience with administration of Apple computer products using enterprise management tools.
• Strong macOS hardware and software troubleshooting experience.
• Basic to intermediate networking skills, including an understanding of servers, switches, Wi-Fi, etc.
• Knowledge and hands-on experience managing Windows laptops and desktops.
• Experience using and managing ticket-based enterprise workflow management systems, particularly ITIL Service Desk software and Confluence. xhyhwjd
• Solid critical thinking and problem-solving skills.