Technical Support Analyst
Serco North America
Foreign Disclosure Support Analyst - MidLooking for an opportunity at a place where you can have an influence every day? Then Serco has the right opportunity for you. As a Foreign Disclosure Support Analyst - Mid, you will provide foreign disclosure support to a Department of Defense customer supporting the F-35 Joint Program Office mission.You will leverage your analytical skills, attention to detail, and understanding of security documentation to support the proper review, coordination, tracking, and release of information to international partners. This position requires a highly organized professional capable of working effectively with government and contractor stakeholders in a secure environment while supporting critical mission requirements.In This Role, You Will:Support foreign disclosure review activities, including tracking, documenting, and coordinating disclosure-related actions.Assist with preparing and reviewing disclosure packages, correspondence, decision records, and supporting documentation.Coordinate with government and contractor stakeholders to support timely completion of foreign disclosure actions.Maintain trackers, logs, and records used to manage disclosure requests, status updates, and suspense dates.Support meetings, briefings, data calls, and recurring reporting associated with foreign disclosure activities.Help ensure disclosure-related documentation is accurate, complete, organized, and aligned with customer expectations.Provide analytical support and maintain visibility of action items to facilitate efficient program execution.Support process improvement efforts related to disclosure tracking and reporting activities.To Be Successful in This Role, You Will Have:U.S. Citizenship.Bachelor's Degree and a minimum of ten (10) years of relevant experience supporting foreign disclosure, international programs, security analysis, documentation management, or related Department of Defense support functions.Master's Degree and ten (10) years of relevant experience may be considered.In lieu of a degree, an additional fourteen (14) years of directly related experience may be considered.Strong analytical, organizational, and written communication skills.Experience preparing reports, briefings, tracking spreadsheets, and supporting program documentation.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Ability to work effectively with government and contractor personnel.Security Clearance Requirements:U.S. Citizenship required.Must be able to obtain and maintain a Secret Security Clearance.Active Top Secret Clearance with SAP eligibility is preferred.Active TS/SCI clearance utilized within the last two years is preferred.Prior experience working in a secure facility is preferred.Desired Skills:Prior experience supporting foreign disclosure or international security cooperation activities.Prior experience working in a Security Countermeasure environment.Experience supporting administrative processes and document management in a secure facility.Excellent experience preparing reports, briefings, tracking spreadsheets, and status reporting.Strong attention to detail and organizational skills.Ability to coordinate actions among multiple stakeholders and organizations.Familiarity with Department of Defense security and disclosure processes.Work Location and Schedule:This position is 100% on-site in Arlington, Virginia.Must be able to work Monday through Friday during normal business hours.Ability to perform work within a secure government facility environment.Travel:Up to 10% travel may be required.Ability to travel CONUS and OCONUS as required.Additional Information:If you are interested in supporting and working with our military customers and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!Proposal Notice:Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.
$63.65k - $108.21k
...is looking for a motivated junior IT professional to join our support engineering team in Reston, Virginia. Our support engineering team... ...sales support of BAE SYSTEMS CDS products.Perform professional technical work that requires in-depth knowledge and diversified...SuggestedCivilian ContractorFull timeWork at officeLocal areaRemote workHome office$90k - $180k
...list that spans across the country. Job DescriptionSenior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and... ...from discovery through delivery and validation. Lead and support requirements elicitation using interviews, workshops, and...SuggestedTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours$90k - $180k
...across the country. Job Description Senior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and... ...discovery through delivery and validation. Lead and support requirements elicitation using interviews, workshops, and...SuggestedTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours$81.5k - $138.55k
Senior Technical Business AnalystLocation: US Remote Preferred: Virginia Remote (with local... ...a versatile Senior Technical Business Analyst who can independently lead small to mid-... .... The Senior Technical Business Analyst supports work across the software development lifecycle...SuggestedFull timeContract workWork experience placementLocal areaRemote workFlexible hours$94.2k - $141.2k
...for innovation and quest for exploration are welcome. As a Configuration and Data Management Analyst Level 3 or Level 4 your role at Dulles, VA will be pivotal in supporting missions critical to national and global security. This position is 100% onsite and cannot accommodate...SuggestedFull timeContract workFor subcontractorWork at officeRemote workRelocation packageShift work$62k - $141k
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...qualified candidates in anticipation of upcoming opportunities supporting the operational backbone of a 24x7 intelligence enterprise -... ...capabilities at scale.These efforts will require a wide range of technical and functional expertise to ensure the Mission continuity,...Contract workWorldwideShift work- ...discrepancies, to ensure timely project completion • Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews • Support the technical team in following SDLC processes, ensuring all deliverables...Full timeTemporary workRelocation
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- ...Job Title: Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities Provide technical support for desktop and hardware issues, including imaging and deploying...Full timeContract workLocal area
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- ...place where you can have an influence every day? Then Serco has the right opportunity for you. As a Senior Foreign Disclosure Support Analyst, you will provide senior-level foreign disclosure support to a Department of Defense customer supporting the F‑35 Joint Program...Contract workFor contractorsWork at officeLocal areaMonday to FridayFlexible hours
- ...Small credit union seeking a Data Analyst to join their growing team. Why join... ...Attends kick off meetings and all other technical meetings to update Project Manager (PM)and... ...: 1-3years of helpdesk and/or desktop support experience. A bachelor's degree, or achievement...Local area
$80k - $140k
Senior Technical Business Analyst, #1078 Requirements Analysis • Technical Documentation • Client and Development Team Support Clearance U.S. Citizenship is required. Candidates must possess or be able to obtain a DHS final clearance. A Role with Purpose and Impact Dev...Remote workFlexible hours- ...requests, with an expanded focus on shift-left support, automation utilization, and proactive... ...of experience in a service desk or technical support role·Strong working knowledge of... ...certifications (e.G., CompTIA A+, HDI Support Center Analyst, ITIL Foundation)·Associate or Bachelor’...Remote workShift work
- ...Data Analyst Duration: 12 Months Required Skills: Strong experience in data analysis functions - Data Modelling/Data-Mart/Data Governance/Metadata/Data Cleaning/Data Lineage etc. Moving internal assets to AWS Cloud Requirement gathering experience is...
- ...national importance.We are seeking an experienced Senior Technical Targeting Analyst with a background in advanced data-driven methodologies. The... ...ability to use a variety of analytical methodologies to support predominantly technical issues (e.g. target analysis, link...
- ...Business Analyst / Data AnalystLocation: Reston VA (100% Remote-Should be within 75 miles to Reston VA)Duration: 12 Months | Extension/Conversion PossibleJob Description:Must have strong experience in data analysis functions - Data Modelling/Data-Mart/Data Governance/Metadata...Remote work
- ...Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate...ApprenticeshipWorldwideShift work
- ...patterns in application health and performance.Influence other technical teams on the calls and articulate troubleshooting steps effectively... ...operations, assist with postmortem related activities and support various efforts related to operational improvements.Based on recommendations...Remote workFlexible hoursNight shift
$155k - $170k
...Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership... ...actively hiring a Technical Support Analyst to join our Mission Technology...Full timeContract workTemporary workWork experience placementWork at officeLocal areaRemote work- ...interested in a permanent, full-time opportunity in Herndon, VA supporting a longtime Federal Government customer. This hybrid... ...advancement. Position Responsibilities Provide help desk / technical support for local and off-site users Have a customer first...Permanent employmentFull timeLocal areaRemote workShift work2 days per week3 days per week
- ...seeking a highly motivated Help Desk Specialist (Tier I/II)to support a 24/7 mission-critical operational environment focused on enterprise... ...-user support services. The successful candidate will provide technical support, incident response, troubleshooting, system monitoring,...For contractorsShift work
$20 - $23.71 per hour
We are looking for a Technical Support Specialist II for the Reston, VA office (onsite). Duties: Deploy new computers to customers. Also evaluate, refurbish, and redeploy computers.Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking...Work at office$70k - $90k
...the cost of IT ownership. We provide executive-level, white-glove support. Position Summary We are seeking an Escalations Engineer with MSP experience to serve as a senior escalation resource and technical leader for the service desk. This role requires deep expertise...$60k - $75k
...an open position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the... ...by third-party vendor maintenance agreements. Create detailed technical documentation for resolutions of issues. Enters and tracks all...Full timeWork at officeLocal areaRemote work$118k - $196k
....Vantor is currently seeking a Big Data Analyst to join our team. This role will be performed... ...will have the opportunity to closely support our mission partners, and your work will... ...officials.In-depth knowledge of technical data types based on previous research and...Full time$159.8k - $271.6k
...stakeholders to understand their needs and translate them into technical requirements for new software applications Collaborate with developers... ...ensure that they meet stated requirements. Provide technical support to end users and helping them troubleshoot issues with software...- ...issues and fulfill Service Desk requests within defined Service Level Agreements, including login/access, application and hardware support, break/fix instructions, ticket routing and escalation to Tiers 3 or 4 support. Assist with IT asset management, including procurement...Work experience placementWork at officeRemote work
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