Animal Care Attendant

Animal Care Clerk - Hourly This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid. Applications for this position will be accepted until 11:59 pm CDT on 08/5/2026. Under immediate supervision, receives and processes animals for impoundment, adoption, and redemption at the City's Animal Care and Control Center (ACCC), and performs related duties as required. Essential duties include receiving animals brought to the facility and handling shelter animals using various tools to restrain and secure the animals. Transports animals from the front desk area to facility cages. Prepares and maintains inventory records of impounded animals. Provides customer service over the phone or to visitors arriving at the center, answering questions regarding adoption procedures, lost pet procedures, other department sponsored programs and related inquiries. Reviews and processes applications and documents required for animal impoundment, adoption, and redemption for accuracy and completeness, and completes required paperwork to complete transactions. Accepts fees/ payments for adoptions, redemptions, the sale of City licenses, tags, and other services provided at the center and issues receipts. Checks cash register periodically to ensure adequate amounts of cash are available for transactions and prepares daily cash receipts. Batches monies collected, computes totals and balances, and reconciles daily transactions. Enters transaction information into a computer database and generates reports as required. Performs data entry to update and maintain various records and prepare reports. Assists in unloading and stocking food and supplies for the animals. Additional duties may be required for this position. Location: 2741 S Western Ave. Days: Four (4) days per week. Hours: Five (5) hour shift. This position is in the career service. Minimum qualifications: One year of experience in receiving, disbursing, and accounting for money, plus six months of experience working with animals in an animal hospital, shelter, or related animal facility OR one year of customer service experience, plus six months of experience working with animals in an animal hospital, shelter, or related animal facility. Licensure, Certification, or Other Qualification: None. Educational & Employment Verification: If you are selected to be hired, you must provide, upon request, adequate information regarding your education and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diplomas must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired. Selection requirements: This position requires applicants to successfully complete an interview. The interviewed candidate(s) who possess the qualifications best suited to fulfill the responsibilities of the position will be selected. Working conditions: General office environment. Animal shelter environment (e.g., wet, smells, animal waste, blood). Exposure to loud noise. Equipment: Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator). Computers and peripheral equipment (e.g., personal computer, computer terminals). Adding machine. Cash register. Equipment used in the humane restraint of animals (e.g., capture poles, leashes, nooses). Cleaning equipment (e.g., shovel, broom, mop). Safety equipment. For information on our employees' benefits, please visit our benefits website at: . For information on our salary and title structure, visit our classifications website at: . The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.