Front Service

Job Description

Job Description

Hilton Garden Inn-Buffalo Airport, 4201 Genesee Street, Cheektowaga, NY 14225

Hilton Garden Inn-Buffalo Airport is seeking candidates for the position of Front Service/Houseperson to join their team!

The Front Service/Houseperson will be responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel during the overnight shifts.  Overnight shifts – 11pm to 7am

• Responds to guest requests in a prompt and courteous manner.
• Stocks room attendant carts and supplies
• Cleans furniture, elevators, glass etc., in public areas such as lobby, pool, public restrooms.
• Tends laundering machines – to provide ample linen supplies for morning shift.
• Assists with various housekeeping and maintenance duties as assigned by supervisor.
• Assists with shuttle service (if applicable.)

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.  While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.  Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Pay range: $15.50- $16.50

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• High School diploma or equivalent
• 2 Years Experience laundry or housekeeping
• Hotel Experience a plus
• Excellent Customer Service
• Able to work overnight shift 11pm to 7am (and weekends and holidays)
• Hotel brand Experience a plus
• Valid Driver’s License (if applicable)

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Part Time:

• Paid Weekly (Every Friday!)
• Paid Vacation and Sick Time
• Paid Holidays
• Company Paid Life Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Tickets at Work - Discounts on attractions, shopping, travel, etc.
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.