Ophthalmic Technician

Purpose: Provide chair side assistance and administer treatment ordered by the doctor. Prepare exam rooms, escort patients to the room, and prepare the patient for the doctor. Perform an extensive number of data collection functions as delegated by the physician to allow for the proper diagnosis of patients’ condition. Demonstrate professional ophthalmic assistant skills. RESPONSIBILITIES: Communication & Patient Care/Education/Clinic Responsibility Acquaint all new patients with the office procedures to which they will be exposed. Inform patients of the purpose of all tests performed and how they will be affected during the tests. Perform accurate and consistent documentation. Review proper use of medications with patients. Make sure patients know how to check vision at home, including the use of the Amsler grid. Communicate effectively with all patients in a professional and courteous manner; act as a role model to fellow employees. Obtain patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. Test patient’s visual acuity. Perform visual field test, tonometry, topography, auto refraction, pachymetry, Schirmer tear test, color vision test, stereo test, keratometry, OCT’s and manifest refractions. Read patient’s glasses on lensometer and clean glasses. Electronically pint prescriptions for glasses and medications. Dilate patients as appropriate for type of exam, or directed by the physician. Assist with office surgical procedures, including room set-up and cleaning. Clean and stock exam rooms. Answer patient questions, including telephone and e-mail inquiries. After appropriate training, assist the doctor by fulfilling the role of a scribe. Determine which patient should be taken next from the waiting room to have testing initiated. Escort patients from the waiting room for the data collection. Following testing, inform as to who will see them next and make them comfortable during the wait. Maintain a smooth flow of patients to the physician, altering the test sequence as required. Communicate with co-workers to facilitate proper patient flow. Administrative Check calibration of equipment and make adjustments or if issues exist, contact manager. Return pharmacy and patients calls and assist them as needed and document the information in HER. Assist with appointment scheduling as needed. Perform other tasks as required. Travel It may be necessary to travel and work in satellite offices. Employees must maintain a valid driver’s license and proof of insurance. SUPERVISORY RESPONSIBILITY None JOB QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. PHYSICAL REQUIREMENTS: This role requires the ability to sit, stand, and use a computer for extended periods, as well as frequent walking, patient interaction in a clinical setting, and occasional lifting up to 25 lbs. EDUCATION AND/OR EXPERIENCE High school diploma Previous ophthalmic technician or medical assistant experience preferred KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated ability to communicate well with people, both internally and externally, using both written and verbal means Exceptional keyboarding and computer skills; must type at least 45 WPM Ability to work in a structured environment with a diverse workforce Empathy toward patient and staff needs and concerns Strong attention to detail while demonstrating multitasking skills Ability to make quick, accurate, and appropriate decisions Ability to treat patients and co-workers with respect Ability to motivate and help train new staff #J-18808-Ljbffr