Veterinary Receptionist / Client Service Representative

Client Service RepresentativeWolf Run Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team and serve as the welcoming face of our hospital.In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $14 – 17 per hour, for each hour workedSchedule: This is a flexible, full-time position with availability needed Monday–Saturday. Hospital hours are Monday–Friday 7am–7pm and Saturday 8am–12pm.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:1+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExperience working with veterinary practice management software preferredExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsWhy choose Wolf Run Veterinary Clinic?Wolf Run Veterinary Clinic in Muncy, PA is a large, full-service small animal hospital with a 7-doctor team. We offer wellness care, surgery, in-house IDEXX diagnostics, and ultrasound, plus boarding and grooming, all in a fast-paced, team-oriented environment supported by strong technician utilization and efficient workflows.What truly sets us apart is our low turnover and long-tenured team. We've built a close-knit, supportive culture where people actually enjoy working together and often connect outside of the hospital. We've grown significantly over the years while intentionally keeping a collaborative, community-focused feel.Life in Muncy offers the best of both worlds: small-town charm with Williamsport just minutes away, and central PA's outdoor playground of hiking, biking, kayaking, and skiing right in your backyard.Join a team that genuinely looks out for each other. Apply today — we can't wait to meet you.