Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience Specialist

UWM

Mortgage Operations Specialist

United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists.

MUST KNOW

  • This is an 8-hour shift, Monday Friday
  • Requires 100% full-time, on-site attendance in Pontiac, MI

What You Will Be Doing

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

What We Need From You

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

The Place & The Perks

United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

More reasons you'll love working here include:

  • Paid time off (PTO)
  • Promotion and growth opportunities offered
  • Comprehensive health, dental and vision benefits offered
  • Weekly paychecks
  • Free 24/7 gym
  • Complimentary fruit and drinks

Disclaimer

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

UWM
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Experience Specialist in Pontiac, MI vacancy
  •  ...Handling inbound and outbound calls Qualifications Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients... 
    Suggested
    Work at office

    United Wholesale Mortgage

    Pontiac, MI
    more than 2 months ago
  • Crypton Fabric is seeking a Customer Experience Specialist in Bloomfield Hills, MI. This role ensures world-class customer service while managing key accounts effectively. The ideal candidate has 3-4 years of experience, outstanding communication skills, and a positive... 
    Suggested

    Crypton Fabric

    Bloomfield Hills, MI
    1 day ago
  •  ...Direct, we're passionate about helping customers create inviting indoor and outdoor living...  ...customer-focused Customer Fulfillment Specialist to join our team. In this role, you'll...  ...ensuring our customers receive an exceptional experience from the moment they place an order... 
    Suggested
    Seasonal work
    Work at office

    Woodland Direct

    Auburn Hills, MI
    4 days ago
  •  ...to join our dedicated sales team and provide the exceptional customer service that is the foundation of Woodland Direct. In this role...  ...the market, Woodland Direct offers its customers the very best experience in fire.About the Position:You will be responsible for proper... 
    Suggested
    Full time
    Shift work

    Woodland Direct

    Auburn Hills, MI
    4 days ago
  •  ...Overview Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic...  ..., Business, or related field Minimum 5 years of experience in Automotive Product Development, Market... 
    Suggested

    Stellantisfinancialservices

    Auburn Hills, MI
    3 days ago
  • $69k

     ...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Lake Angelus, MI
    9 days ago
  •  ...seeking a hardworking Cashier/Stocker to support daily store operations. You will unload trucks, stock and rotate merchandise, assist customers in locating items, and operate the register while providing exceptional service. The role may involve leading tasks in the absence... 

    Dollar General

    Pontiac, MI
    4 days ago
  • Dollar General in Pontiac, MI is hiring a Cashier/Stocker who supports daily store operations and delivers friendly, efficient customer service. You will help unload trucks, stock shelves, face merchandise, and run the register to itemize purchases. As a key team member... 

    Dollar General

    Pontiac, MI
    3 days ago
  •  ...Development Representative (SDR) to help grow our professional customer business.You'll connect with contractors, builders, designers,...  ...opportunities for our Sales Representatives.Previous sales experience is helpful, but not required. We're looking for someone who is... 
    For contractors

    Woodland Direct

    Auburn Hills, MI
    8 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Bloomfield, MI
    23 hours ago
  •  ...Mister Car Wash Guest Service Specialist Mister Car Wash is leading the industry as the...  ...every day by delivering exceptional customer service. Our team is the heart and face...  ...support that defines every customer experience. As we accelerate our growth across... 
    Daily paid
    Shift work

    Mister Car Wash

    Clarkston, MI
    2 days ago
  • $750 per week

     ...help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Auburn Hills, MI
    3 days ago
  • $790 per week

     ...Looking for a customer service job? This one pays you to give your opinion — no phones, no scripts, no customer service experience needed. Maxion Research runs paid studies where real companies pay for honest feedback on their products and services. Active members... 
    Remote work

    Maxion Research

    Southfield, MI
    4 days ago
  •  ...Job Description Job Description Description: The Customer Support Specialist is a key member of our Inside Sales team. This role owns the customer experience from inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers... 
    Work at office

    Centrotherm Eco Systems, LLC.

    Waterford, MI
    more than 2 months ago
  • $42k - $50k

     ...Job Description Job Description Are you a customer service professional looking for a great opportunity in insurance? You might...  ...customers. Our ideal candidate has previous customer service experience and has an excellent rapport with clients. If this sounds like... 
    Start working today

    Allied Insurance Managers Inc.

    Rochester, MI
    more than 2 months ago
  •  ...Job Description Job Description Customer Service Representative Rochester Hills, MI | Full-Time | Onsite About the Role...  ...degree in Business or a related field, or equivalent relevant experience Minimum one year of customer service or technical work experience... 
    Full time
    Work experience placement

    StrategiQly

    Auburn Hills, MI
    14 days ago
  •  ...Insurance Customer Service Representative Are you a customer service professional looking for a great opportunity in insurance? You...  ...customers. Our ideal candidate has previous customer service experience and has an excellent rapport with clients. If this sounds like... 
    Start working today

    Allied Insurance Managers Inc.

    Rochester, MI
    4 days ago
  • $20 per hour

     ...Job Description Job Description Customer Service Representative (On-Site) Schedule: Monday - Friday, 8:00 AM - 4:30 PM Location...  ...and during peak seasons. Required QualificationsMust-Have Experience Minimum of 1 year of customer service experience .... 
    Contract work
    Temporary work
    Work at office
    Work from home
    Monday to Friday

    TEKsystems

    Auburn Hills, MI
    16 days ago
  •  ...Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and...  .... Other duties as assigned by management. Education and Experience ~ High school diploma or general education degree (GED). ~... 
    Full time
    Local area

    Hart Medical Equipment

    West Bloomfield, MI
    2 days ago
  •  ...Job Details The Customer for Life Specialist is responsible for delivering exceptional customer service and solutions through implementation...  ...excellent customer service and ensure a positive customer experience # Build positive working relationships with customers... 

    Guardian Alarm

    Southfield, MI
    2 days ago
  •  ...Description Position Summary We are seeking a customer-focused Customer Care Servicing Specialist to join our Mortgage Servicing team. In this role,...  ...and thrives in a fast-paced environment. Previous experience in mortgage servicing, customer service, call center... 
    Full time
    Work at office

    Customer Service

    Rochester, MI
    4 days ago
  • $21 - $25 per hour

     ...Customer Care Specialist (Full-Time) Southfield, MI At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles... 
    Hourly pay
    Full time
    Work from home
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Lucid Motors

    Southfield, MI
    2 days ago
  • $25.14 - $30.79 per hour

     ...Customer Service Specialist I Lake Orion - Lake Orion, MI 48359 Overview Salary Range $25.14 - $30.79 Hourly Level Experienced Job Shift...  ..., Business Operations Qualifications Educational Experience & Training Associate's degree or equivalent directly... 
    Hourly pay
    Work experience placement
    Work at office
    Remote work
    Shift work
    Day shift

    Isuzu Motors America, Llc

    Lake Orion, MI
    14 hours ago
  • $23 - $25 per hour

     ...Customer Care Specialist (Automotive EV) Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most...  ...captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space,... 
    Hourly pay
    Full time
    Part time
    Immediate start
    Remote work
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Lucid Motors

    Southfield, MI
    1 day ago
  • $49.93 per hour

     ...Manager to join their team. You will be responsible to support customers who have escalated their concerns directly to senior...  ...information is needed What's Needed? ~2+ years of customer service experience in a contact center, dealership, or similar customer-facing environment... 

    Manpower

    Auburn Hills, MI
    1 day ago
  • $14 per hour

     ...Description Description SALES ASSOCIATE, GREAT LAKES CROSSINGS THE PURPOSE:  The Sales Associate delivers an exceptional customer experience by bringing True Religion’s brand, product, and selling culture to life on the sales floor. This role is responsible for... 
    Hourly pay
    Part time
    Local area
    Flexible hours
    Afternoon shift

    True Religion

    Auburn Hills, MI
    23 days ago
  •  ...product that plays such an important part of someone’s home or experience with a space. Since its 1993 launch, the firm’s flagship...  ...@cryptonfabric Position Summary We are in search of a Customer Experience Specialist to join our team in Bloomfield Hills, MI. This role... 
    Contract work
    Temporary work

    Crypton Fabric

    Bloomfield Hills, MI
    1 day ago
  • Comcast's Xfinity Retail Service Associate in Troy, MI, supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be a go-to technical and operational resource, handling activations, education... 

    Blueface Ltd

    Troy, MI
    4 days ago
  •  ...automated services, and other member service requests. Ability to work in a team environment. Ability to exceed a strong customer services experience. Ability to promote and identify referral opportunities to enhance member relationship. Must be a motivated individual... 
    Temporary work
    Flexible hours

    Alliance Catholic Credit Union

    West Bloomfield, MI
    3 days ago
  • $13.75 - $17.19 per hour

     ...Salon Customer Experience Specialist The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating a welcoming, professional, and elevated experience for every guest. This role ensures smooth front desk operations... 
    Hourly pay
    Seasonal work
    Worldwide

    JCPenney

    Troy, MI
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Specialist. Be the first to apply!