Marketing Operations Manager

Marketing Operations Manager

The Marketing Operations Manager serves as a strategic coordination and operations leader for the Marketing and Communications team, bringing structure, visibility and alignment to departmental priorities.

This role leads project and program management, systems, reporting, budgeting, vendor coordination and process improvement while partnering with leaders and stakeholders to turn strategic priorities into clear, actionable plans. The ideal candidate is a highly organized, collaborative professional who can manage multiple initiatives, strengthen team effectiveness and use data to support informed decision-making.

Modern Woodmen of America is one of the nation's largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the "member-owned" characteristic of a mutual insurance company with the "social mission" characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation's most effective volunteer networks.

Responsibilities:

• Manage marketing projects, programs, timelines, deliverables and cross-functional coordination to ensure work is completed efficiently and on schedule.
• Organize department priorities, track progress, identify dependencies and help translate leadership decisions into clear action and accountability.
• Coordinate leadership meetings, priority reviews, decision tracking and follow-up activities to keep initiatives moving forward.
• Develop and improve operational processes that strengthen consistency, collaboration and team effectiveness.
• Coordinate budgets, invoices, purchase orders, expenses and supporting documentation.
• Manage vendor communication, scheduling, documentation and follow-up.
• Oversee marketing systems, tools and workflows that support efficient operations and informed decision-making.
• Centralize analytics and reporting by preparing dashboards, recurring updates, summaries and actionable insights.
• Identify opportunities to improve systems, reporting practices, transparency and operational efficiency.
• Serve as a central communication and coordination resource for leaders, team members, vendors and internal stakeholders.
• Prepare agendas, meeting materials, notes, presentations, reports and follow-up items.
• Maintain confidentiality, professionalism, organization, discretion and sound judgment.

What we need:

• Bachelor's degree in marketing, communications, business administration, or a related field; equivalent experience may be considered.
• Seven years of experience in marketing operations, project management, business support, or a related function.
• Strong organizational and project management skills, with the ability to manage multiple priorities, deadlines, and stakeholders.
• Advanced experience with reporting, analytics, budget tracking, vendor coordination, and process improvement.
• Proficiency with Microsoft Office applications, Workfront, and the ability to learn and use marketing, project management, and reporting tools effectively.
• Understanding of Google Analytics and/or other marketing and communications reporting tools.
• Excellent written and verbal communication skills, sound judgment, discretion, and a strong service orientation, with the ability to build trust and work effectively with leaders, team members, vendors, and internal stakeholders.

What we offer:

• Pay: The annual salary range is $95,000-$105,000. The specific rate will depend on the successful candidate's qualifications and prior experience. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.
• Work Arrangements: This is a full-time office focused, salaried position. Office focused positions work on-site due to the nature of the work and have limited remote days.
• Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability for our employees, financial representatives, and members.
• Respect for personal time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site Café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It is home to more than our fair share of artists, festivals, and fun in every season.
• Exceptional benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
• Company-paid retirement plan
• Matching 401(k) plan
• Medical, Dental and Prescription Drug Insurance. We pay 100% of employees' health insurance premiums and 50% of employee dependents' premiums.
• Group term life insurance.
• Long-term and short-term disability.
• Employee Impact Bonus
• Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person's diverse opinions, attitudes, attributes, and feelings are respected.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.