Student Ambassador - Student Worker

Student Ambassadors are current Kishwaukee College students hired to educate new/prospective students and families about the College. Professionalism and the ability to effectively communicate are key qualifications in addition to flexibility of work hours. General duties include but are not limited to: Schedule and deliver campus tours for prospective students and their families. Assist with College-wide events such as Discover Kish, High School Counselor Breakfast, Visit Day, High School One Stop events, graduation, etc. This includes greeting and/or checking in visitors, offering directions, guiding tours, participating in student panels, etc. Respond to general inquiries and communicate with prospective students in a variety of settings including face-to-face, e-mail, and over the phone. Topics may include the admissions process, financial aid, student involvement, and support services available. Facilitate interaction among visitors during tours, orientation sessions, high school visits, etc. Represent Kishwaukee College in a positive and professional manner by providing excellent customer service to students and visitors. Maintain, process, and organize documents related to One Stop services. Support the Student Services, Student Outreach, and/or Financial Aid Office by assisting with answering phones, assisting with applications, entering prospect information, scheduling academic/counseling appointments as well as placement testing appointments, and assisting with email mailbox management. Assist with general office tasks such as organizing supplies or data entry. Work with spreadsheets to support outreach efforts and event coordination. Use a variety of systems to access student records while adhering to Family Educational Rights and Privacy Act (FERPA) confidentiality guidelines. Qualifications/Skills Required Demonstrate creativity, problem‑solving skills, initiative, punctuality, reliability, conflict management, and critical thinking Exhibit strong teamwork and interpersonal skills, with the ability to confidently speak in front of audiences of various sizes and backgrounds Display a positive attitude, high energy, and enthusiasm for Kishwaukee College Show respect for a diverse campus community and the ability to work effectively with students, staff, faculty, administrators, and visitors from a variety of backgrounds and experiences Maintain a working knowledge of Kishwaukee College programs, services, and campus culture Ability to maintain professionalism and confidentiality when handling student information #J-18808-Ljbffr Kishwaukee College