Senior Solutions Architect

Senior Solutions Architect

The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting with ConvergeOne's Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs. The Senior Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the architecture and the value proposition. Additionally, this position is able to explain, position and justify costs related to ConvergeOne's solutions.

Responsibilities

Essential Functions

• Serves as a technical subject matter expert for Data Center infrastructure, with primary focus on compute, storage, virtualization, data center networking, backup, disaster recovery, hybrid cloud, converged infrastructure, and hyperconverged infrastructure solutions.
• Acts as a trusted technical advisor throughout the pre-sales lifecycle, including discovery, qualification, solution positioning, architecture development, customer presentations, and RFI/RFP support across commercial and public sector opportunities.
• Leads customer discovery sessions to understand business goals, technical requirements, current-state environments, operational challenges, and desired outcomes.
• Designs and positions data center architectures aligned to customer requirements, C1 capabilities, manufacturer technologies, and industry best practices.
• Provides pre-sales technical consulting for data center modernization, compute refresh, virtualization, storage transformation, backup and recovery, disaster recovery, hybrid cloud, and infrastructure lifecycle planning opportunities.
• Develops solution architectures, diagrams, bills of material, technical recommendations, assumptions, risks, dependencies, and migration considerations.
• Collaborates with specialists across enterprise networking, security, cloud, collaboration, customer experience, managed services, and professional services to develop complete customer solutions.
• Supports solution assurance, delivery readiness, and services handoff activities to help ensure proposed architectures can be implemented successfully.
• Maintains technical competency in data center and related infrastructure technologies.

Qualifications

Qualifications

• 7-10 years of experience designing, architecting, implementing, consulting on, or supporting data center infrastructure solutions.
• Meaningful experience with compute, storage, virtualization, backup, disaster recovery, data center networking, workload availability, infrastructure resiliency, or hybrid cloud connectivity.
• Experience with data center technologies such as Cisco UCS, Cisco Nexus, Cisco ACI, VMware, Dell Technologies, HPE, NetApp, Pure Storage, Nutanix, Veeam, Rubrik, Cohesity, Commvault, or similar platforms.
• Ability to assess current-state environments and translate findings into practical future-state architectures.
• Experience developing or contributing to solution designs, diagrams, bills of material, migration strategies, RFI/RFP responses, proposals, and SOW-related content.
• Experience in pre-sales engineering, solution architecture, consulting, or customer-facing technical roles within a VAR, systems integrator, MSP, consulting organization, or enterprise IT environment.
• Working knowledge of infrastructure dependencies across compute, storage, virtualization, networking, security, cloud, backup, disaster recovery, managed services, and business applications.
• Strong customer-facing, presentation, facilitation, whiteboarding, verbal communication, and written communication skills.
• Ability to work independently while managing multiple opportunities, priorities, and deliverables.
• Certifications or equivalent experience in data center, compute, storage, virtualization, backup, disaster recovery, infrastructure, or adjacent architecture domains preferred.