Knowledge Manager

Job Description

Job Description

Description:

DarkStar Intelligence is seeking a Knowledge Management Specialist to support our customer onsite in McLean, VA.

Responsibilities

• Develop, manage, update, and maintain Knowledge Management (KM) systems (e.g., SharePoint sites, databases, and internal websites) that can serve as repositories for storing, sharing, and utilizing data.
• Assist the Government by advising them how best to utilize KM tools. The KM systems will enhance information sharing of analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, and other relevant documents.
• Train system users, which may include IC partners, provide user guides as needed. The candidate shall integrate information with other databases, as required.
• When possible, utilize automated tools and visualizations to facilitate users’ access and ability to analyze information holdings.
• Employ specific tools for unique office needs, as required, which may include interoperability with or ability to share information with other IC or state and local partners.
• Create and maintain virtual communities of interest to enable the Agency and its partners to collaborate, store, search, and discover information; share lessons learned and best practices; and report and track metrics to assess progress against various programs, policies, and strategies.
• Develop simulations and exercises to test database readiness and communication channels. The candidate shall continuously identify opportunities to improve exchanges of information across systems as well as the Government and private sectors.
• Maintain and update a customer-wide repository for instructions, Internal Process Documents (IPDs), and policy memorandum.
• Build data repositories for a variety of mission needs that easily and automatically generate a variety of visualizations to support analysis, reporting, and briefings.

• Minimum of BA/BS and 3+ years of relevant experience or no degree and 9+ years of relevant experience.
• TS/SCI with Polygraph level clearance
• Demonstrated experience with Knowledge Management processes and methodologies to include organizational studies and evaluations, system design and procedures, work simplification and measurement studies
• Excellent oral and written communication skills, to include preparing operations and procedures manuals to assist management in operating more efficiently and effectively.
• Working knowledge of quality control/testing to provide feedback on the functioning of web features in displaying content.
• Excellent process-oriented organizational skills to ensure well-organized repository and pipeline of content for review and upload.
• Demonstrated open communication and effective collaboration with team members and supervisors to enable continuous performance improvement.
• Required Languages: HTML, CSS, JavaScript, jQuery
• Content Management Systems: Joomla, WordPress, SharePoint

Salary Range

$135,000 - $155,000 per year. This pay range is a general guideline and not a guarantee of specific compensation or salary. When extending an offer, DarkStar Intelligence considers various factors, including (but not limited to) the job's responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, market data alignment, applicable bargaining agreements (if any), and other relevant laws.

Who We Are

DarkStar Intelligence delivers mission-critical support to national security operations across intelligence, cybersecurity, technology, and operational support domains. We partner with government customers to strengthen decision advantage, enhance operational readiness, and advance mission success in complex and evolving threat environments.

Why Work at DarkStar?

At DarkStar Intelligence, you’ll contribute directly to high-impact national security missions while growing your professional capabilities in a collaborative, performance-driven environment. We offer competitive compensation, comprehensive benefits, and opportunities for continuous development within a mission-focused team culture.

ADA Accommodations Statement

DarkStar Intelligence is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

Equal Employment Opportunity Statement

DarkStar Intelligence is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

E-Verify Participation

DarkStar Intelligence participates in the federal E-Verify program to confirm employment eligibility of all newly hired employees in accordance with applicable law.

Benefits Overview

DarkStar Intelligence offers a comprehensive benefits package, which may include:

• Medical, dental, and vision coverage
• Paid time off (PTO) and holidays
• 401(k) retirement plan options
• Professional development and training opportunities