shift supervisor

Shift Manager

As a Shift Manager, you will be a cultural mentor for our 28 FounDAYtions. You will report to the Assistant Manager and the RGM and communicate to inspire, coach, and support your restaurant team members. You will assist in the training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you will create a culture that is vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team.

The Day-to-Day:

• Assist to recruit, onboard, and conduct orientations for top Team Members and potential Shift Supervisors, ensuring a strong, well-prepared team.
• Oversee execution of mandatory training program for each position resulting in qualified and certified team members and managers.
• Recognize and reward outstanding performance regularly, while fostering a culture of team building and great results.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with guests and do what's best for the guest with the goal of everyone leaving with the intention of returning.
• You will place orders, receive orders, and manage rotation and proper storage.
• Strategically deploy Team Members to optimize food quality, accuracy, and speed.
• Coach and develop yourself as well as team members to run productive and efficient shifts to grow the business and gain the trust of the guest.
• Attend scheduled Management meetings and contribute to the success of the restaurant.
• Assist the RGM by focusing on the restaurant's performance of Key Indicators including food cost, labor cost, speed, cash control, cleanliness and organization, food safety, and brand standards.
• Be the example for your team to treasure, respect, and promote our reputation.
• You are the leader of the restaurant when you are the MOD.

Is this you?

• 1+ years as a manager with restaurant or retail experience.
• Accessibility to dependable and reliable transportation.
• Reliable and on time for all scheduled shifts.
• Must have Sunday availability.
• Proficient with email and basic computer use.
• Good communication skills, including written, verbal, and interpersonal.
• Ability to identify and communicate all safety and equipment maintenance issues.
• Teach and exemplify Felker Days 28 FounDAYtions everyday.
• Experienced in recognizing and motivating teams. Have FUN on your shifts.
• Set shift goals and inspire team to achieve them.
• Be relentless about continued improvement and embrace change by being a change agent in your restaurant.
• Maintains a safe and secure working environment that complies with all policies and regulations.

Benefits:

• Competitive pay.
• Performance bonuses paid every 28 days.
• Paid time off after one year with payout of unused PTO up to one week.
• Career advancement and professional development.
• Tuition reimbursement and scholarship opportunities.
• Medical benefits after 90 days with qualifying hours.
• 401k retirement plan with 100% match up to 3% of salary after 1 year.
• Health and wellness supplemental benefits resulting in higher net pay.
• Free uniforms.
• Free meal each shift.
• KFC Foundation programs including FREE college tuition at WGU, $1 per $1 savings match program, hardship assistance program plus more!