Production Associate

Production Associate

The Production Associate at RWB Thrift is responsible for executing diverse tasks and processes within backroom operations. This position requires attention to detail, physical endurance, and the ability to thrive in a fast-paced environment. Production Associates may be assigned to various roles within the backroom. A top performing individual is eager to enhance and broaden their skills, enabling them to perform well in multiple areas of the backroom as business needs dictate.

Below are brief descriptions of various job roles of a Production Associate on any given shift:

• Hanger: Hangers play a critical role in ensuring that products destined for the sales floor are properly hung and placed on the appropriate rack. Hangers must be detail oriented, paying attention to color order, sleeve length, and garment type.
• Tagger: Taggers are responsible for accurately affixing price tags to products in accordance with company standards and entering prices into the pricing machine. Working side-by-side with the Pricer, the tagger is expected to learn how to price items for the Sales Floor.
• Pricer Support: Pricer Support personnel work closely with Pricers and are required to learn pricing tasks to provide coverage during the Pricer's absence.
• Tallyer & Sensor Support: Tallyers are primarily responsible for meticulously counting items intended for the sales floor in adherence to company standards. Beyond counting, Tallyers also attach sensors to products that require them, paying attention to sensor placement and understanding different fabric types. Their attention to detail and accuracy ensures our inventory is precisely tracked and our products are properly prepared for the sales floor.
• Runner: Runners promptly deliver priced merchandise to its designated location on the sales floor while maintaining organization and color order. They monitor the condition of the sales floor, addressing any safety concerns, and informing management if any area becomes overfilled, making it difficult for customers to shop. While maintaining the sales floor, they should be prepared to assist customers as needed.

Key responsibilities include performing diverse tasks and processes within backroom operations as assigned, maintaining cleanliness and organization in backroom areas, following company policies and procedures for efficient and safe operations, and collaborating with team members to meet production goals and support store operations.

Qualifications include previous thrift, retail, warehouse, or back of house experience, and a high school diploma or GED preferred.

Physical requirements include the ability to safely perform job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements. Physical strength, endurance, manual dexterity, fine motor skills, balance and agility, and visual acuity are also required.

The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role. The work environment is noisy due to the bustling activity on the sales floor and the production area. The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks or departments based on operational needs.

Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

The company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.