Desktop Support Administrator

Requirements Must have: We require at least two years of IT troubleshooting experience. We value a strong desire to keep learning and improving. We expect a commitment to outstanding customer service. We require frequent travel between in-state clients. We prefer field experience with WiFi and cabling deployments. We prefer basic network administration experience. We prefer printer installation and troubleshooting experience. We prefer computer imaging experience, including WDS. We prefer the ability to terminate Ethernet cable correctly and consistently. We prefer the ability to cross-connect wires on a 66 block. We prefer proficiency in Active Directory management. We prefer the ability to set up and manage AD, GPOs, DNS, DHCP, and similar systems. We prefer experience deploying and managing firewalls, content filters, switches, and wireless access points. We prefer basic PBX management experience. We prefer a technology-related bachelors degree or equivalent certifications. Responsibilities: We troubleshoot desktop hardware and software issues. We help manage and maintain large-scale networks. We solve a wide range of evolving IT challenges from the front line. We support clients by delivering reliable, responsive technical assistance. We travel regularly to serve customers across the state. Company: At Onward Technology, we help organizations make their technology work, supporting clients across Utah and several other states with services such as WiFi deployment for large venues, network and device readiness for student testing, and secure, reliable infrastructure for professional firms. We are mission-driven and focused on helping people reach their highest potential while building a team of good people whom we enjoy working with and whose growth we actively support. We offer a full-time, in-person role based in Moab, Utah, with a compensation range of $55,000 to $65,000 per year and a benefits package that includes a $5,000 signing bonus, health, dental, vision, and life insurance contributions, 401(k) with matching after the first year, PTO, paid holidays, paid parental leave, a parental bonus, and self-development incentives. We also personally review every cover letter we receive. #J-18808-Ljbffr Onward Technology