Logistics Operator

Industry: Logistics / Freight Forwarding (International and Domestic Transportation)

Schedule: Monday–Friday, 8:00 AM–5:00 PM, including a one-hour lunch break. Some flexibility is available.

Position Summary

This position involves tracking cargo, preparing for customs clearance, coordinating domestic transportation for primarily imported goods, and performing related administrative tasks.

Qualifications

• 3–5 years of operations experience in the logistics or freight forwarding industry, with knowledge of international supply chains.
• Candidates with logistics experience on the shipper side will also be considered.
• Japanese language skills are not required, but are a strong plus, as this role involves coordination with the Tokyo headquarters.

Essential Duties

Logistics Operations

• Handle import and/or export transportation.
• Receive and review transportation documents, including bills of lading, waybills, invoices, and packing lists.
• Communicate with customers, vendors, and partners to coordinate transportation schedules.
• Prepare documents, such as Arrival Notices (A/N) and Delivery Orders (D/O), for vendors and partners.

Shipment Tracking

• Check shipment status using internal systems or by contacting vendors and partners.
• Update shipment tracking reports in Excel or the system.

Rate Procurement

• Clarify rate requirements with customers and Tokyo headquarters. Some requests require a response within one to two working days.
• Request and review rates from vendors and partners.
• Discuss rates with management and submit them to customers or Tokyo headquarters.

Problem Resolution

• When issues arise, gather information from vendors, partners, and consignees, and discuss the situation with management.

Meetings

• Attend weekly operations meetings and other meetings as needed.
• Attend meetings with Tokyo headquarters when necessary. These are generally held after 6:00 PM because of the time difference.